Zendesk Chat for WordPress Plugin Directory
Zendesk Chat is the #10 ranked chat app on WordPress, with a 4.0 average rating from 27 reviews, as of Aug 31, 2026.
Zendesk Chat is a WordPress Plugin Directory app by zendesk_official. With a rating of 4.0★ from 27 reviews, it currently ranks #10 in the Chat category.
AppRanks data: Zendesk Chat ranks #10 in Chat on WordPress Plugin Directory, placing it in the top 2% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Zendesk Chat is a well-rated WordPress app with a limited review volume. It is listed in the Chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 27 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +Published by zendesk_official — established developer track record
Cons
- −Limited review base (27) — ratings can shift significantly with new feedback
Looking to switch from Zendesk Chat?
See Zendesk Chat's alternatives ranked by audit score, rating, and review velocity.
How Zendesk Chat works
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Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zendesk Chat app will let you answer your customer’s questions in real time and ease them into a purchase.
With Zendesk Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.
Key Features
Mobile Optimized: Your customers can chat with you from any device using our mobile optimized chat widget
Proactive Chat: Rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
Advanced Analytics: Our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
What makes Zendesk Chat the best choice for live chat?
We’re the most popular live chat provider in the world – loved by over 150,000 businesses
A simple and highly customizable chat widget to complement your website and taste
User friendly dashboard lets you monitor visitor activity and manage chats
24 hour live chat support from our trained experts on any weekday (visit www.zendesk.com/chat)
Available in over 40 languages
Some Geeky Facts
Work across major browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari).
Average uptime is 99.8%.
HTML5 dashboard
iPhone, Android, and BlackBerry apps
Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.
Should you need any assistance, feel free to chat with our customer advocates on https://www.zendesk.com/chat or email us at [email protected]
What are you waiting for? Download Zendesk Chat plugin now and sign up here for a free account!
See languages available, lovingly translated by Zendesk Chat users (in alphabetical order)
Arabic | Bulgarian | Chinese | Croatian | Czech | Danish | Dutch; Flemish | Estonian | Faroese | Finnish | French | Georgian | German | Greek | Hebrew | Hungarian | Icelandic | Indonesian | Italian | Japanese | Korean | Kurdish | Latvian | Lithuanian | Macedonian | Malay | Norwegian Bokmal | Persian | Polish | Portuguese | Romanian | Russian | Serbian | Slovak | Slovenian | Spanish; Castilian | Swedish | Thai | Turkish | Ukranian | Urdu | Vietnamese
Usage After enabling the plug in, head on to the widget customization page to change settings and integrate its look and feel to match your site. When done, enable it by visiting the account configuration page and completing the instant signup process.
Category rankings
As of Sep 7, 2026- Chat#10of 533Top 2%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Zendesk Chat ranks for 2 keywords across WordPress Plugin Directory. Here are the top 2:
Competitors & alternatives
Zendesk Chat doesn't have curated competitor matchups yet. Other tracked chat apps on WordPress:
Where Zendesk Chat stands in the Chat category
Zendesk Chat ranks #10 of 533 apps in the Chat category, placing it in the top 2% of the listing.
Frequently asked questions
What is Zendesk Chat?
Zendesk Chat is an app for WordPress. It currently holds a 4.0-star rating from 27 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by zendesk_official.
Who uses Zendesk Chat?
Currently around 10,000 active stores have installed Zendesk Chat. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on WordPress.
Where does Zendesk Chat rank on WordPress?
Zendesk Chat currently sits at position #10 in the Chat category on WordPress. That places it in the top 2% of 533 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.