Side-by-side comparison · 24 data points
| Simple Ajax Chat – Add a Fast, Secure Chat Box | Zendesk Chat | |
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| Metric | Simple Ajax Chat – Add a Fast, Secure Chat Box | Zendesk Chat |
|---|---|---|
| Rating | ★ 4.9 ★ | 4.0 ★ |
| Total reviews | ★ 215 | 27 |
| Active installs | 2,000+ | 10,000+ |
| Free plan | — | — |
Based on the data on this page, Simple Ajax Chat – Add a Fast, Secure Chat Box is the stronger choice for most WordPress Plugin Directory site owners — 4.9★ vs Zendesk Chat's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Simple Ajax Chat – Add a Fast, Secure Chat Box has the larger user base (215 reviews vs 27), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zendesk Chat's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Simple Ajax Chat – Add a Fast, Secure Chat Box; mid-market and enterprise site owners with specific feature requirements should evaluate both — Zendesk Chat's 27-review base may include the workflow context that matches your specific use case better than Simple Ajax Chat – Add a Fast, Secure Chat Box's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Simple Ajax Chat – Add a Fast, Secure Chat Box audit • Zendesk Chat audit
| Keyword | Simple Ajax Chat – Add a Fast, Secure Chat Box | Zendesk Chat |
|---|---|---|
| chat bot | #13 | #534 |
No tracked changes.
Simple Ajax Chat – Add a Fast, Secure Chat Box has the higher average rating (4.9★ from 215 reviews) compared to Zendesk Chat (4.0★ from 27 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Simple Ajax Chat – Add a Fast, Secure Chat Box holds the higher average rating (4.9★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Simple Ajax Chat – Add a Fast, Secure Chat Box has the deeper published review base (215 vs 27), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Simple Ajax Chat – Add a Fast, Secure Chat Box typically suits early-stage and growth-mode teams based on its published review base (215 reviews). Zendesk Chat typically suits early-stage and growth-mode teams based on its published review base (27 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Simple Ajax Chat – Add a Fast, Secure Chat Box and Zendesk Chat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zendesk Chat" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
