Live Chat is the #17 ranked chat app on Wix, with a 3.9 average rating from 74 reviews, as a paid app, as of July 8, 2026.
Live Chat is a Wix App Market app by Text. With a rating of 3.9★ from 74 reviews, it currently ranks #17 in the Chat category.
AppRanks data: Live Chat ranks #17 in Chat on Wix App Market, placing it in the top 27% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Live Chat is a mixed-rating Wix app with a limited review volume. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 74 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +Published by Text — established developer track record
Cons
- −Average rating below 4.0 (3.9★) — read recent low-star reviews before committing
- −Limited review base (74) — ratings can shift significantly with new feedback
- −Paid-only pricing (Paid) — evaluation requires committing payment details
Looking to switch from Live Chat?
See Live Chat's alternatives ranked by audit score, rating, and review velocity.
About Live Chat
How Live Chat works
Are you using live chat on your website? If the answer is “no,” that’s bad and good news at the same time. Bad, because your business was missing out until now. And good, because there’s a lot of space for improvement.
Customers who land on your Wix store have all sorts of questions, ranging from availability to product sizes, colors, and more. Grab their attention, and enrich the visual side of your store with our modern chat window, neatly looking eye-catchers, and chat buttons. Provide customers with a better shopping experience and increase sales using the Wix live chat module by LiveChat.
We all want our conversion rates to go through the roof, but there are so many factors influencing the buying process. Proactive chat greetings are there to help you close more deals. Set specific chat greetings based on the current page address to increase your chat interaction rate and conversion rate. Send coupons, sales deals, and announcements to invite customers to check out and prevent shopping cart abandonment.
Take LiveChat for a spin for 14 days for free.
Screenshots
Key features
- Encourage website visitors to take action with proactive chat greetings and targeted messages.
- Provide instant customer service across several channels: a chat widget on your website, Messenger, Apple Business Chat, and more.
- Chat on the go. Don't make your customers wait and talk to them wherever you are, thanks to our iOS and Android apps.
- With asynchronous communication, customers can initiate a chat and receive an email notification when you reply. They can respond directly through email or the chat widget while continuing with other plans.
Pricing plans
Starter16.61/month
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Team34.09/month
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Category rankings
As of Jul 8, 2026- Chat#17of 65Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Live Chat ranks for 24 keywords across Wix App Market. Here are the top 3:
- Rank #1
- 2.chatRank #18
- Rank #20
Competitors & alternatives
Live Chatdoesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is Live Chat?
Live Chat is an app for Wix. It currently holds a 3.9-star rating from 74 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Text.
Is Live Chat free?
Live Chat does not offer a permanent free plan on Wix. Pricing starts at 16.61, and the listed tiers are Starter, Team. Trial availability and exact billing terms are mirrored from the live Wix listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Live Chat?
Live Chat is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Wix.
Where does Live Chat rank on Wix?
Live Chat currently sits at position #17 in the Chat category on Wix. That places it in the top 26% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.