JivoChat Live Chat is the #13 ranked chat app on Wix, with a 3.8 average rating from 69 reviews, with a free plan available, as of July 10, 2026.
JivoChat Live Chat is a Wix App Market app by JivoSite. With a rating of 3.8★ from 69 reviews, it currently ranks #13 in the Chat category.
AppRanks data: JivoChat Live Chat ranks #13 in Chat on Wix App Market, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
JivoChat Live Chat is a mixed-rating Wix app with a limited review volume. It is listed in the Chat category on Wix App Market, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 69 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Wix App Market listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by JivoSite — established developer track record
Cons
- −Average rating below 4.0 (3.8★) — read recent low-star reviews before committing
- −Limited review base (69) — ratings can shift significantly with new feedback
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About JivoChat Live Chat
How JivoChat Live Chat works
Jivo is an omnichannel business messenger that is designed for e-commerce websites.
JivoChat lets you use one convenient platform to handle all of your clients' requests whether it is coming from live chat widget on your website, your social media accounts, your support e-mails or calls to your phone. Forget about using 100s of browser tabs or apps to manage your business communications.
With its powerful CRM features, it lets you control your customer service better than ever; all communication history with your clients is in one place, you can progress-track your clients easily.
Track your visitors in real-time and engage them at the right moment. With smart triggers, you can show them the right message at the right time to invite them to chat with you, a proven gesture just like you would approach them in your offline store.
JivoChat also satisfies your phone needs. You can purchase phone numbers and connect your existing phone to make/receive calls from/to your Jivo app. The keyword is "one app to rule them all"!
Try us for 14 days, you won't regret. Our support is 24/7 and the most helpful you can find around, so please don't hesitate to reach us.
Screenshots
Key features
- Connect all of your communication channels and handle it from a single app
- Engage with your visitors in real-time and convert them to paying customers
- Manage your customers efficiently with in-app CRM as a team
- Offer calls to your visitors via live chat widget and/or connect your phone number to make/receive calls via Jivo
Pricing plans
Basic
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Pro25.37/month
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Most popular Enterprise51.61/month
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Category rankings
As of Jul 10, 2026- Chat#13of 65Top 20%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
JivoChat Live Chat ranks for 23 keywords across Wix App Market. Here are the top 3:
- Rank #13
- Rank #26
- 3.chatRank #26
Competitors & alternatives
JivoChat Live Chatdoesn't have curated competitor matchups yet. Other tracked chat apps on Wix:
Frequently asked questions
What is JivoChat Live Chat?
JivoChat Live Chat is an app for Wix. It currently holds a 3.8-star rating from 69 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by JivoSite.
Is JivoChat Live Chat free?
JivoChat Live Chat offers a free plan that merchants can install on Wix without entering payment details. Paid tiers Pro, Enterprise unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Wix listing and refresh on each scrape cycle.
Who uses JivoChat Live Chat?
JivoChat Live Chat is actively installed across Wix stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Wix.
Where does JivoChat Live Chat rank on Wix?
JivoChat Live Chat currently sits at position #13 in the Chat category on Wix. That places it in the top 20% of 65 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does JivoChat Live Chat support?
JivoChat Live Chat declares support for 5 languages on its Wix marketplace listing: en, pt, es, tr, ru. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.