Smart FAQs is the #125 ranked faq app on Shopify, with a free plan available, as of Sep 3, 2026.
Smart FAQs is a Shopify App Store app by Hexabu Labs, launched February 2026.
AppRanks data: Smart FAQs ranks #125 in FAQ on Shopify App Store, placing it in the top 90% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Smart FAQs is a newly-listed Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Hexabu Labs — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Smart FAQs?
See Smart FAQs's alternatives ranked by audit score, rating, and review velocity.
About Smart FAQs
How Smart FAQs works
Smart FAQs turns your existing FAQ content into instant, reliable answers for customers. The AI-powered search widget and chatbot respond exclusively using the FAQs you create, so every response stays accurate and fully under your control. Whether customers use the FAQ page search or the site-wide chatbot, they get immediate help. When no matching FAQ is found, the question is logged so you can fill the gap and reduce repetitive support tickets.
Screenshots
Key features
- Rich text FAQ editor with categories and tags to organize your content
- AI-powered search and chatbot that answer questions using your FAQ content
- Analytics for search terms, unanswered questions, and engagement
- Automatically creates a dedicated FAQ page in your Shopify store
- Bulk import your existing FAQs from a CSV or Excel file
Pricing plans
Basic
|
Premium29/month
|
Most popular Advanced60/month
|
Category rankings
As of Sep 3, 2026- FAQ#125of 139Top 90%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Smart FAQs ranks for 3 keywords across Shopify App Store. Here are the top 3:
- Rank #188
- Rank #236
- 3.chatboxRank #239
Competitors & alternatives
Smart FAQs doesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Smart FAQs?
Smart FAQs is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Hexabu Labs.
Is Smart FAQs free?
Smart FAQs offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Premium, Advanced unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Smart FAQs?
Smart FAQs is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Smart FAQs rank on Shopify?
Smart FAQs currently sits at position #125 in the FAQ category on Shopify. That places it in the top 90% of 139 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.