Sendlane: Unified Email & SMS for Shopify App Store
By Sendlane
Sendlane: Unified Email & SMS is the #53 ranked sms marketing app on Shopify, with a 4.5 average rating from 14 reviews, with a free plan available, as of July 8, 2026.
Sendlane: Unified Email & SMS is a Shopify App Store app by Sendlane, launched July 2021. With a rating of 4.5★ from 14 reviews, it currently ranks #53 in the SMS marketing category.
AppRanks data: Sendlane: Unified Email & SMS ranks #53 in SMS marketing on Shopify App Store, placing it in the top 32% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Sendlane: Unified Email & SMS is a highly rated Shopify app with a limited review volume. It is listed in the SMS marketing category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 14 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.5★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Sendlane — established developer track record
Cons
- −Limited review base (14) — ratings can shift significantly with new feedback
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About Sendlane: Unified Email & SMS
How Sendlane: Unified Email & SMS works
Sendlane’s unified email, SMS, & forms solution empowers eCommerce brands to consolidate their tech stack and leverage deep-data customer insights to generate more revenue, increase retention, and deliver exceptional customer experiences on autopilot.
Screenshots
Key features
- Unify your email, SMS, & forms to create a more holistic view of your CX
- Get fast, world-class, 24/7/365 customer support whenever you need it
- Manage all your data and communications for all your stores in one place
- Turn heads with professionally designed, pre-built email templates
- Leverage deliverability expertise to ensure your messages always hit the inbox
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Abandoned Cart RecoveryAutomatically follow up with customers who leave items in their cart.Common
- A/B TestingRun experiments to compare variations and optimize user experience.Common
- AnalyticsAccess and analyze data to gain insights into your business performance.Common
- Audience SegmentsDefine and manage specific audience segments for targeted outreach.Common
- Automated Email CampaignsSend automated email campaigns to nurture leads and drive conversions.table-stakes
- Back-In-Stock AlertsNotify customers when out-of-stock products are available again.Differentiator
- Birthday Message AutomationSend automated birthday messages to customers on their special day.Common
- Browse Abandonment TrackingTrack users who leave without purchasing and engage them later.Differentiator
- Bulk MessagingSend messages to multiple recipients at once for efficient communication.Common
- Cart Abandonment EmailsAutomatically send emails to remind customers about their abandoned carts.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Checkout EmailsSend emails related to the checkout process to enhance customer experience.Differentiator
- Checkout TrackingMonitor the checkout process to identify drop-off points.Common
- Conversion Metrics TrackingTrack and analyze conversion metrics to optimize performance.Common
- Custom CampaignsCreate tailored marketing campaigns to engage your audience effectively.Common
- Custom FontsUse and manage custom fonts to enhance your design.Common
- Discount CodesCreate and manage discount codes to incentivize purchases.Common
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Drip CampaignsAutomate a series of emails to nurture leads over time with drip campaigns.Differentiator
- EditorUtilize a powerful editor for modifying and enhancing your content.Common
- Email AutomationAutomate your email marketing campaigns for better engagement and efficiency.table-stakes
- Exit-Intent PopupsCapture visitor attention with popups when they intend to leave your site.Common
- Follow-Up EmailsAutomate follow-up emails to engage customers and drive repeat business.Common
- Loop ManagementManage workflows and tasks efficiently with Loop's features.
- Email NewslettersCreate and send newsletters to keep customers informed and engaged.Common
- Order Confirmation MessagesSend automated messages confirming customer orders after purchase.Common
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.Common
- Price Drop AlertsNotify users when prices drop on items they are interested in.Differentiator
- Product RecommendationsProvide personalized product recommendations to boost sales.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Rule-Based TriggersImplement triggers based on defined rules for automated actions.Common
- Scheduled MessagesPlan and send messages at specific times to your audience.Common
- Audience SegmentationDivide your audience into targeted segments for personalized marketing.Common
- Smile.io IntegrationIntegrate Smile.io for enhanced loyalty and rewards management.Niche
- SMS Capture ListCollect and manage a list of SMS subscribers for marketing.Common
- SMS Marketing CampaignsCreate and manage targeted SMS marketing campaigns.Differentiator
- Subscription RenewalsAutomate the renewal process for customer subscriptions.Niche
- Tagging SystemImplement a tagging system to enhance organization and searchability.Common
- Customer Targeting FeaturesUtilize targeting options to reach specific customer demographics effectively.Common
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Order Tracking FeaturesProvide customers with tracking information for their orders.Common
- Unlimited Contact ManagementManage an unlimited number of contacts in your database.Niche
- Upsell and Cross-Sell EmailsSend targeted emails to encourage customers to purchase additional products.Common
- Welcome EmailsSend personalized welcome emails to new customers after sign-up.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.Common
- Win-Back CampaignsRe-engage lapsed customers with targeted win-back campaigns.Common
- Win-Back EmailsSend targeted emails to re-engage customers who haven't purchased recently.Common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.
- Email Marketing AutomationAutomate your email marketing campaigns to reach customers effectively.Common
Pricing plans
Free
|
Pro600/month
|
Most popular Enterprise
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Enterprise
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Category rankings
As of Jul 8, 2026- SMS marketing#53of 168Top 32%
- Email marketing#97of 331Top 30%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Sendlane: Unified Email & SMS ranks for 3 keywords across Shopify App Store. Here are the top 3:
Competitors & alternatives
Sendlane: Unified Email & SMSdoesn't have curated competitor matchups yet. Other tracked sms marketing apps on Shopify:
Frequently asked questions
What is Sendlane: Unified Email & SMS?
Sendlane: Unified Email & SMS is an app for Shopify. It currently holds a 4.5-star rating from 14 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the SMS marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Sendlane.
Is Sendlane: Unified Email & SMS free?
Sendlane: Unified Email & SMS offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Sendlane: Unified Email & SMS?
Sendlane: Unified Email & SMS is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the SMS marketing category on Shopify.
Where does Sendlane: Unified Email & SMS rank on Shopify?
Sendlane: Unified Email & SMS currently sits at position #53 in the SMS marketing category on Shopify. That places it in the top 32% of 168 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Sendlane: Unified Email & SMS integrate with?
Sendlane: Unified Email & SMS lists 6 integrations on its Shopify marketplace page. The most prominent are Facebook Audiences, Loop, Rivo, Smile.io, Social Snowball, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.