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1. Listing metadata
Field-level data| Privy ‑ | Sendlane | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed | ||
| Privy ‑ | Sendlane | |
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| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Metric | Privy ‑ Email, SMS & Pop Ups | Sendlane: Unified Email & SMS |
|---|---|---|
| Rating | ★ 4.5 ★ | 4.2 ★ |
| Total reviews | ★ 4.2k | 14 |
| Free plan | — | ★ Yes |
| Pricing | From $24/month | ★ Free plan available |
| Built for Shopify | — | — |
| Pricing tiers | 3 tiers | ★ 4 tiers |
| Listed features | 5 | 5 |
| Featured placements | 1 | — |
| Review velocity (30d) | 0 new | — |
| Languages | 4 supported | 1 supported |
| Listed since | Jun 2015 | Jul 2021 |
Privy ‑ Email, SMS & Pop Ups edges out Sendlane: Unified Email & SMS on rating (4.5★ vs 4.2★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Sendlane: Unified Email & SMS offers a free tier (Free plan available) while Privy ‑ Email, SMS & Pop Ups starts at From $24/month. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Privy ‑ Email, SMS & Pop Ups has the larger user base (4,229 reviews vs 14), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Sendlane: Unified Email & SMS's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage merchants who need fast install and low risk should default to Privy ‑ Email, SMS & Pop Ups; mid-market and enterprise merchants with specific feature requirements should evaluate both — Sendlane: Unified Email & SMS's 14-review base may include the workflow context that matches your specific use case better than Privy ‑ Email, SMS & Pop Ups's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Shopify App Store listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Privy ‑ Email, SMS & Pop Ups audit • Sendlane: Unified Email & SMS audit
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| Keyword | Privy ‑ | Sendlane |
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| #17 | #12114 |
Not featured in any section recently.
No tracked changes.
| Signal | Privy ‑ | Sendlane |
|---|---|---|
| Average rating | 4.5 ★ (4.2k) | 4.2 ★ (14) |
| Rating distribution | 572% 46% 33% 24% 115% | 5— 4— 3— 2— 1— |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +2 | — |
Sendlane: Unified Email & SMS is the cheaper option — it offers a free plan (Free plan available). Privy ‑ Email, SMS & Pop Ups starts at From $24/month. Both publish their pricing on the Shopify App Store; AppRanks mirrors what's listed on each refresh cycle.
Privy ‑ Email, SMS & Pop Ups has the higher average rating (4.5★ from 4,229 reviews) compared to Sendlane: Unified Email & SMS (4.2★ from 14 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Privy ‑ Email, SMS & Pop Ups holds the higher average rating (4.5★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Shopify App Store. Privy ‑ Email, SMS & Pop Ups has the deeper published review base (4,229 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Privy ‑ Email, SMS & Pop Ups typically suits early-stage and growth-mode teams based on its published review base (4,229 reviews). Sendlane: Unified Email & SMS typically suits early-stage and growth-mode teams based on its published review base (14 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
We've had a great experience using Privy to grow our email list and improve customer engagement. The pop-up builder is easy to use, and setting up campaigns like welcome discounts, exit intent offers, and abandoned cart recovery was surprisingly straightforward. We also appreciate having email, SMS, and popups in one p
I originally signed up for a monthly plan of $15 to create a pop-up. Without knowing, I have been charged $45 monthly for my users which don't have anything to do with the use of the app. This is absolutely absurd.
Excelente servicio.
Super available and ready to help with expertise..AND... it's a real person on the other end! The best.
Responsive & friendly customer support! Jose was fantastic and got me the answers I needed quickly.
No reviews yet.
Migration support varies by app and category. Privy ‑ Email, SMS & Pop Ups and Sendlane: Unified Email & SMS both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Sendlane: Unified Email & SMS" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
