Relay: AI SMS Cart Recovery for Shopify App Store
By Relay
Relay: AI SMS Cart Recovery is the #70 ranked abandoned cart app on Shopify, with a 5.0 average rating from 6 reviews, with a free plan available, as of July 13, 2026.
Relay: AI SMS Cart Recovery is a Shopify App Store app by Relay, launched May 2026. With a rating of 5.0★ from 6 reviews, it currently ranks #70 in the Abandoned cart category.
AppRanks data: Relay: AI SMS Cart Recovery ranks #70 in Abandoned cart on Shopify App Store, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Relay: AI SMS Cart Recovery is a category-leading Shopify app with a limited review volume. It is listed in the Abandoned cart category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Relay — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
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About Relay: AI SMS Cart Recovery
How Relay: AI SMS Cart Recovery works
When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge. No templates to configure, no flows to build. Install the app, and it starts recovering carts automatically.
Screenshots
Key features
- AI sales agent trained to close, not just chat. Recovers carts through SMS.
- Auto-syncs products, pricing, policies, and inventory for real-time answers
- Margin-protecting discounts that only trigger as a last resort, not a default
- Multi-currency support that auto-detects the customer's local currency
- Conversion funnel dashboard tracking every message, reply, and recovery
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Common
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Cart DiscountsApply discounts at checkout to incentivize purchases.Differentiator
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Conversion TrackingTrack and measure conversion rates to optimize marketing efforts.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Common
- Automated DiscountsAutomatically apply discounts to enhance customer engagement and sales.
- Exclusive Discount OffersCreate and manage exclusive discount offers for customers.Common
- Multi-Currency SupportEnable transactions in multiple currencies for global customers.
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.Differentiator
- Priority SupportReceive prioritized assistance to resolve issues faster.Common
- SMS NotificationsSend timely SMS notifications and alerts to your audience.Differentiator
- Advanced Trigger ManagementSet up advanced triggers to initiate automated actions based on events.Common
Pricing plans
Spark29/month
|
Engage79/month
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Most popular Convert199/month
|
Scale499/month
|
Category rankings
As of Jul 13, 2026- Abandoned cart#70of 314Top 23%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Relay: AI SMS Cart Recovery ranks for 7 keywords across Shopify App Store. Here are the top 3:
- Rank #17
- Rank #19
- Rank #24
Competitors & alternatives
Relay: AI SMS Cart Recovery doesn't have curated competitor matchups yet. Other tracked abandoned cart apps on Shopify:
Frequently asked questions
What is Relay: AI SMS Cart Recovery?
Relay: AI SMS Cart Recovery is an app for Shopify. It currently holds a 5.0-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2026. It is listed under the Abandoned cart category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Relay.
Is Relay: AI SMS Cart Recovery free?
Relay: AI SMS Cart Recovery does not offer a permanent free plan on Shopify. Pricing starts at 29, and the listed tiers are Spark, Engage, Convert. Trial availability and exact billing terms are mirrored from the live Shopify listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Relay: AI SMS Cart Recovery?
Relay: AI SMS Cart Recovery is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Abandoned cart category on Shopify.
Where does Relay: AI SMS Cart Recovery rank on Shopify?
Relay: AI SMS Cart Recovery currently sits at position #70 in the Abandoned cart category on Shopify. That places it in the top 22% of 314 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Relay: AI SMS Cart Recovery integrate with?
Relay: AI SMS Cart Recovery lists 2 integrations on its Shopify marketplace page. The most prominent are Checkout, Shopify Admin. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.