Chatra — Live Chat & Chatbot for Shopify App Store
Chatra — Live Chat & Chatbot is the #59 ranked abandoned cart app on Shopify, with a 4.6 average rating from 299 reviews, with a free plan available, as of July 8, 2026.
Chatra — Live Chat & Chatbot is a Shopify App Store app by Roger Wilco LLC, launched October 2015. With a rating of 4.6★ from 299 reviews, it currently ranks #59 in the Abandoned cart category.
AppRanks data: Chatra — Live Chat & Chatbot ranks #59 in Abandoned cart on Shopify App Store, placing it in the top 19% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Chatra — Live Chat & Chatbot is a highly rated Shopify app with a growing review traction. It is listed in the Abandoned cart category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 299 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (4.6★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Roger Wilco LLC — established developer track record
Cons
- −Distribution gated through the marketplace — billing, support, and uninstall flow are all routed through one channel
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About Chatra — Live Chat & Chatbot
How Chatra — Live Chat & Chatbot works
Chatra helps you create conversations that drive conversions with Live Chat, Chatbot, Cart Saver and Shared inbox tools. Welcome online visitors to your digital storefront, cross sell products to increase average order value and proactively reach out to those stuck at checkout. Send targeted chats and provide 24/7 automated customer support. Connect your social and email channels to manage all conversations from one spot. Integrate these tools seamlessly with our intuitive interface.
Screenshots
Key features
- Live Chat with your customers from one app; desktop or mobile
- Answer messages sent through Facebook, Instagram, or email
- Use chatbots to do routine work for you and save your time!
- See who's on your website, where they are from, and what they have in their cart
- Windows & Mac, Android & iOS. Even on the go, we’ve got you covered!
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Common
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Automated Workflow ManagementCreate and manage automated workflows to streamline processes.Niche
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Chat FlowsCreate structured chat flows to guide conversations effectively.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Custom Branding SolutionsImplement custom branding strategies to enhance your market presence.Niche
- Data ExportExport your data for backup or analysis purposes.Niche
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Emoji and Sticker SupportEnhance communication with emojis and stickers in chats.Differentiator
- File Upload SupportEasily upload images and photos for your products.Common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Free Forever PlanEnjoy a plan that remains free indefinitely with no hidden costs.Niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Instagram Direct MessagingEngage customers through direct messages on Instagram.Niche
- Integration CapabilitiesConnect your store with various third-party services seamlessly.Niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Personalized MessagingSend tailored messages and campaigns to engage customers effectively.
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Send TranscriptAutomatically send conversation transcripts to users after support interactions.Common
- Tagging SystemImplement a tagging system to enhance organization and searchability.Differentiator
- Unlimited WidgetsAdd an unlimited number of widgets to enhance your site functionality.Niche
- Webhook IntegrationIntegrate webhooks to enable real-time data transfer between applications.Niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
- Live ChatProvide instant support to customers through live chat functionality.Common
- Shared Inbox SolutionCollaborate with your team using a shared inbox for better communication.Common
- Unlimited Customer SupportProvide unlimited support to your customers without restrictions.Common
Pricing plans
Free
|
Essential31/month
|
Most popular Pro41/month
|
Category rankings
As of Jul 8, 2026- Abandoned cart#59of 312Top 19%
- Chat#124of 386Top 33%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Chatra — Live Chat & Chatbot ranks for 35 keywords across Shopify App Store. Here are the top 3:
- Rank #15
- Rank #18
- Rank #27
Competitors & alternatives
Chatra — Live Chat & Chatbotdoesn't have curated competitor matchups yet. Other tracked abandoned cart apps on Shopify:
Frequently asked questions
What is Chatra — Live Chat & Chatbot?
Chatra — Live Chat & Chatbot is an app for Shopify. It currently holds a 4.6-star rating from 299 merchant reviews, and it has been listed on the marketplace since 2015. It is listed under the Abandoned cart category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Roger Wilco LLC.
Is Chatra — Live Chat & Chatbot free?
Chatra — Live Chat & Chatbot offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Essential, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Chatra — Live Chat & Chatbot?
Chatra — Live Chat & Chatbot is actively installed across Shopify stores tracked by AppRanks. Its review base of 299 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Abandoned cart category on Shopify.
Where does Chatra — Live Chat & Chatbot rank on Shopify?
Chatra — Live Chat & Chatbot currently sits at position #59 in the Abandoned cart category on Shopify. That places it in the top 19% of 312 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Chatra — Live Chat & Chatbot integrate with?
Chatra — Live Chat & Chatbot lists 6 integrations on its Shopify marketplace page. The most prominent are Facebook, Help Scout, Instagram, Slack, Webhooks, Zapier. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Chatra — Live Chat & Chatbot support?
Chatra — Live Chat & Chatbot declares support for 5 languages on its Shopify marketplace listing: English, French, Spanish, Portuguese (Brazil), Russian. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.