Maintastic – Visual Remote Assistance for Salesforce for Salesforce AppExchange
Maintastic – Visual Remote Assistance for Salesforce is the #105 ranked field service app on Salesforce, with a free plan available, as of Sep 12, 2026.
Maintastic – Visual Remote Assistance for Salesforce is a Salesforce AppExchange app by Maintastic GmbH.
AppRanks data: Maintastic – Visual Remote Assistance for Salesforce ranks #105 in Field Service on Salesforce AppExchange, placing it in the top 88% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Maintastic – Visual Remote Assistance for Salesforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Field Service category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Maintastic GmbH — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Maintastic – Visual Remote Assistance for Salesforce?
See Maintastic – Visual Remote Assistance for Salesforce's alternatives ranked by audit score, rating, and review velocity.
About Maintastic – Visual Remote Assistance for Salesforce
How Maintastic – Visual Remote Assistance for Salesforce works
REAL-TIME COMMUNICATION The AR-powered visual remote assistance software connects experts and technicians via any mobile device of your choice to solve technical issues on machinery, equipment, and other enterprise assets remotely.
MASTERING CHALLENGES IN SERVICE Whether commissioning or troubleshooting, customer service teams use Maintastic in all phases of the machine life cycle. End-to-end documentation and visual support ensure optimal deployment and support for technical field service teams to increase First-Time-Fix-Rates (FTFR).
KEY FEATURES HD multi-user video call, mobile browser call for guests, Augmented Reality (AR) annotations, technical documentation, service reports, chat with an integrated translator, white label options, user & asset management, service access point with QR codes, mobile screen sharing, background blurring & face pixelation, SMS and e-mail invitation.
GO BEYOND Enterprises can elevate the management of their installed base of machinery. This includes powerful service apps with customer portals, digital work instructions, and AI ticketing systems.
Key features
- AR-POWERED VISUAL ASSISTANCE Provide efficient support with AR annotations. Capture knowledge & create technical documentation on the fly. Maintain privacy with facial anonymization. Ensure int'l communication with the translation of chat messages.
- EASY TO USE Experience the user-friendly app interface. Free your call participants from the need to install additional apps on their mobile devices. Simply invite them via email or SMS so that they can join video sessions via their mobile browser.
- HIGHEST DATA SECURITY Video calls are encrypted end-to-end to protect them from unauthorized access by third parties. Maintastic is ISO 27001 certified and ensures a structured and functional information security management system (ISMS).
- SEAMLESS INTEGRATION Seamlessly integrate Maintastic with our standard connector for Salesforce. Unlock powerful individual integrations with the Maintastic API to connect to any enterprise system.
- WHITE LABELING Enhance your corporate reputation by offering the full suite of Maintastic features through a white-labeled service app designed for your brand. Stand out from competitors! Establish new revenue streams as a premier service solution provide
- USE CASES Optimize your service processes across the entire lifecycle of complex machinery and other enterprise assets, including factory acceptance testing (FAT), commissioning, training, inspections, repair, troubleshooting, and field service support.
- BENEFITS Cut machine downtime by up to 70%. Reduce repair times by up to 50%. Save up to 20% on field service costs. Decrease the number of on-site visits by up to 30%. Unlock new revenue opportunities by developing digital business models.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- User ManagementManage user accounts and permissions to ensure secure access and control.
Category rankings
As of Sep 12, 2026- Field Service#105of 120Top 88%
- Agent Productivity#179of 308Top 59%
- Customer Service#781of 1,137Top 69%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Maintastic – Visual Remote Assistance for Salesforce doesn't have curated competitor matchups yet. Other tracked field service apps on Salesforce:
Frequently asked questions
What is Maintastic – Visual Remote Assistance for Salesforce?
Maintastic – Visual Remote Assistance for Salesforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2024. It is listed under the Field Service category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Maintastic GmbH.
Is Maintastic – Visual Remote Assistance for Salesforce free?
Maintastic – Visual Remote Assistance for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 35, and the listed tiers are Entry Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Maintastic – Visual Remote Assistance for Salesforce?
Maintastic – Visual Remote Assistance for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Field Service category on Salesforce.
Where does Maintastic – Visual Remote Assistance for Salesforce rank on Salesforce?
Maintastic – Visual Remote Assistance for Salesforce currently sits at position #105 in the Field Service category on Salesforce. That places it in the top 87% of 120 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Maintastic – Visual Remote Assistance for Salesforce integrate with?
Maintastic – Visual Remote Assistance for Salesforce lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.