- Category rank
- #111 in Field Service
- Price from
- $25 / user / month (USD)
- Listing audit
- 62/100
XMReality is a Salesforce AppExchange app by XMReality.
XMReality is the #111 ranked Field Service app on Salesforce, as a paid app, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
XMReality ranks #111 of 124 in Field Service on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2023
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About XMReality
How XMReality works
XMReality is a remote visual assistance solution built for your enterprise, always fully secure and customizable to align with your brand. Get video calls designed specifically for service, support, troubleshooting and inspections that are enhanced by powerful guide tools yet still easy to use. XMReality makes remote problem solving faster than ever before and with zero implementation time you can get started immediately.
By integrating XMReality into Salesforce the experience to both start video calls and document their outcomes becomes seamless. Initiate calls from Salesforce cases and other objects, and have call notes, images and recordings automatically connected back to your Salesforce cases.
Compared to a standard video call XMReality makes problem resolution faster, first-time-to-fix and time-to-repair shorter, audits and inspections simpler and improves customer satisfaction. With XMReality you avoid dispatching people to go on site, reduce your travel costs, and minimize your environmental impact.
Key features
- Advanced in-call guide tools make it easy to give clear instructions without ambiguity, making problem solving faster. Integrated documentation capabilities makes it easy to document call outcomes into Salesforce.
- Designed for ease of use, anyone in your organization will be able to use the full power of XMReality immediately. Without app downloads and sign-ups, you can quickly connect with anyone on their existing device with the tap of a finger.
