TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting for Salesforce AppExchange
By TrueDialog
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting is the #29 ranked marketing automation app on Salesforce, with a 5.0 average rating from 31 reviews, as a paid app, as of July 11, 2026.
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting is a Salesforce AppExchange app by TrueDialog. With a rating of 5.0★ from 31 reviews, it currently ranks #29 in the Marketing Automation category.
AppRanks data: TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting ranks #29 in Marketing Automation on Salesforce AppExchange, placing it in the top 20% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting is a category-leading Salesforce app with a limited review volume. It is listed in the Marketing Automation category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 31 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by TrueDialog — established developer track record
Cons
- −Limited review base (31) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting
How TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting works
Most SMS apps bolt onto Salesforce with pop-ups and middleware — so replies get lost and activity never reaches the record. TrueDialog is different: a 100% Salesforce-native, enterprise-grade business texting platform with no pop-ups, no second login, and no middleware.
Send a single text or a mass campaign straight from a Lead, Contact, or Opportunity record. Trigger texts from Salesforce Flows, personalize with dynamic fields and templates, select up to 1,000 records per send, and watch every two-way conversation log to the timeline — on desktop or the Salesforce mobile app.
Why do teams choose TrueDialog? * Owned messaging infrastructure — no third-party CPaaS like Twilio, no added points of failure — for reliable delivery, enterprise throughput, and 99.99% uptime * TrueDelivery® AI deliverability pre-checks every message against carrier spam filters before it sends * 100% U.S.-based support, compliance, and enterprise-grade security: SOC 2, TX-RAMP, and ISO 9001 * TrueConnect enables TrueDialog with other systems, like HubSpot, at no additional charge * G2 SMS Leader, 2,000+ customers; up to 50% savings on SMS spend *Set up in under 15 minutes. You get a true texting partner.
Key features
- 100% Salesforce-native SMS Send bulk and two-way SMS and MMS directly from Lead, Contact, and Opportunity records. No pop-ups, no second login, no middleware — every message and reply logs straight to the Salesforce activity timeline automatically.
- Works with Salesforce Flows Make SMS a step in the automations you already run. Trigger one-off or mass texts from Salesforce Flows, personalize them with dynamic fields and reusable templates, and keep marketing, sales, and service working in one system.
- Mass texting at scale Send bulk SMS to up to 1,000 records per push, schedule sends for the right moment, and clone a winning campaign in a click. Built-in reporting tracks delivery, opt-outs, link clicks, and engagement so you can tune the next send.
- TrueDelivery® AI deliverability TrueDelivery® pre-checks every outbound message against current carrier spam filters before sending, flagging or blocking problematic messages so more of your texts arrive. When a message is flagged, fix it before sending.
- Owned messaging infrastructure TrueDialog owns its messaging infrastructure end-to-end; no third-party aggregators, no added points of failure. The result is reliable delivery, enterprise throughput, and 99.99% uptime for your most time-sensitive messages
- U.S. support & built-in compliance Reach a 100% U.S.-based white-glove support team by phone and email — a real person, not a bot. Compliance is built in: opt-out management, automated 10DLC registration, SOC 2 Type II, TX-RAMP, and ISO 9001 certified
- AI Assistant for faster replies AI Assistant reads incoming texts and suggests responses your team can send in a click, so two-way conversations get answered faster and new reps ramp quickly. Available natively inside the TrueDialog Salesforce integration
- Unlimited users and enterprise governance Role-based permissions, view-only and full-access roles, and an Account Tree hierarchy give admins control across teams and business units — with unlimited users on every plan, so your cost never scales with seats
- Short codes, long codes, and toll-free Choose the right number for every use case: high-volume short codes for campaigns and alerts, 10DLC long codes for two-way conversations and sales outreach, and toll-free numbers for trusted customer support.
Category rankings
As of Jul 11, 2026- Marketing Automation#29of 152Top 20%
- Sales Productivity#50of 186Top 27%
- Marketing#129of 931Top 14%
- Sales#289of 1,709Top 17%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- 1.bulk smsRank #8
- Rank #10
- Rank #59
Competitors & alternatives
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Textingdoesn't have curated competitor matchups yet. Other tracked marketing automation apps on Salesforce:
Frequently asked questions
What is TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting?
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting is an app for Salesforce. It currently holds a 5.0-star rating from 31 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Marketing Automation category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by TrueDialog.
Is TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting free?
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting does not offer a permanent free plan on Salesforce. Pricing starts at 425, and the listed tiers are Business Pro. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting?
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing Automation category on Salesforce.
Where does TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting rank on Salesforce?
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting currently sits at position #29 in the Marketing Automation category on Salesforce. That places it in the top 19% of 152 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting integrate with?
TrueDialog: Salesforce SMS Integration for Bulk & Two-Way Texting lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.