Telavox | Flow is the #242 ranked agent productivity app on Salesforce, as a paid app, as of Sep 10, 2026.
Telavox | Flow is a Salesforce AppExchange app by Telavox AB.
AppRanks data: Telavox | Flow ranks #242 in Agent Productivity on Salesforce AppExchange, placing it in the top 79% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Telavox | Flow is a newly-listed Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Telavox AB — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from Telavox | Flow?
See Telavox | Flow's alternatives ranked by audit score, rating, and review velocity.
About Telavox | Flow
How Telavox | Flow works
* Receive or make calls (including click to dial) inside Salesforce without needing to install a separate app. * Create a contact, lead or account for a previously unknown caller based on incoming caller information with ease * Complete softphone capabilities such as call transfer, mute, put on hold and more inside Salesforce. * Log call activities during the call. * Contact popup with related information displayed for both incoming and outgoing calls. * Navigate to contact and related information with a single click. * See colleagues´ line (presence) and profile status. * Manage availability and queue membership. * View live queue statistics, monitor current queue calls and view queue call history. * View call history and listen to recorded calls and voicemails. * Other integrations, such as bankId, queue caller id, custom URL-pop on answer and more work seamlessly inside Salesforce.
Requirements * Read and write access is needed for the following standard objects: Account, Case, Contact, Lead, Task.
Key features
- Excellent customer experience Telavox for Salesforce displays essential customer information before an interaction even begins, enabling a personalised and well informed customer interaction.
- Focus on the conversation With Telavox for Salesforce, agents no longer need to switch between applications during an interaction to use the features required to provide an excellent customer experience.
- Efficient and empowered agents Telavox for Salesforce removes most of the mundane and error prone manual data entry required to keep data consistent and conversations coherent over time, offering a more efficient work day with less frustration.
Category rankings
As of Sep 11, 2026- Agent Productivity#242of 308Top 79%
- Customer Service#909of 1,137Top 80%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Telavox | Flow ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- 1.contactRank #118
Competitors & alternatives
Telavox | Flow doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Telavox | Flow?
Telavox | Flow is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2021. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Telavox AB.
Is Telavox | Flow free?
Telavox | Flow does not offer a permanent free plan on Salesforce. Pricing starts at 1, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Telavox | Flow?
Telavox | Flow is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Telavox | Flow rank on Salesforce?
Telavox | Flow currently sits at position #242 in the Agent Productivity category on Salesforce. That places it in the top 79% of 308 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.