KayakoConnect for Salesforce AppExchange
KayakoConnect is the #115 ranked integration app on Salesforce, with a 5.0 average rating from 3 reviews, with a free plan available, as of Sep 10, 2026.
KayakoConnect is a Salesforce AppExchange app by Astrea IT Services Pvt Ltd. With a rating of 5.0★ from 3 reviews, it currently ranks #115 in the Integration category.
AppRanks data: KayakoConnect ranks #115 in Integration on Salesforce AppExchange, placing it in the top 33% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
KayakoConnect is a category-leading Salesforce app with a limited review volume. It is listed in the Integration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 3 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Astrea IT Services Pvt Ltd — established developer track record
Cons
- −Limited review base (3) — ratings can shift significantly with new feedback
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About KayakoConnect
How KayakoConnect works
User can perform the following operations: “Create case”, “Update case”, “View case(s) Reply”, “Create Reply” and “Get Attachment” for any Contact record(s) of Salesforce using this app.
Features: 1.Creating Case from Salesforce in Kayako. 2.Updating Case from Salesforce in Kayko. 3.Create Reply from Salesforce in Kayako. 4.View Case Replies from Kayako in Salesforce for a specific Case. 5.View All Cases of the user from Kayako in Salesforce. 6.Agent can view Kayako case(s) in Salesforce based on Case Access given to the Agent.
Key features
- Create and Update Case from Salesforce into Kayako. Also User can update the same Case from Kayako and the changes will reflect into the Salesforce Instance promptly.
- Create Reply from Salesforce into Kayako.
- View All cases and Replies from Kayako to Salesforce.
Category rankings
As of Sep 11, 2026- Integration#115of 358Top 33%
- It And Administration#509of 1,497Top 35%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
KayakoConnect ranks for 2 keywords across Salesforce AppExchange. Here are the top 2:
Competitors & alternatives
KayakoConnect doesn't have curated competitor matchups yet. Other tracked integration apps on Salesforce:
Frequently asked questions
What is KayakoConnect?
KayakoConnect is an app for Salesforce. It currently holds a 5.0-star rating from 3 merchant reviews, and it has been listed on the marketplace since 2016. It is listed under the Integration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Astrea IT Services Pvt Ltd.
Who uses KayakoConnect?
KayakoConnect is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Integration category on Salesforce.
Where does KayakoConnect rank on Salesforce?
KayakoConnect currently sits at position #115 in the Integration category on Salesforce. That places it in the top 32% of 358 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.