Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps
- Category rank
- #279 in Agent Productivity
- Price from
- $1,800 / custom / month (USD)
- Listing audit
- 67/100
Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps is a Salesforce AppExchange app by Persistent Systems Ltd..
Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps is the #279 ranked Agent Productivity app on Salesforce, as a paid app, as of Nov 10, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps ranks #279 of 316 in Agent Productivity on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2017
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps
How Engage360: Amazon Kendra-powered One-stop Intelligent Search for Salesforce Apps works
Engage360 leverages Amazon Kendra's ability to unify and comprehend troves of disparate & distributed unstructured data and discover precise answers to user questions with cognitive search. Kendra's key capabilities benefitting Engage360 include: (a) use of machine learning to deliver relevant answers to keyword, phrase & question queries to improve sales & support intelligence, (b) natural language understanding of queries & content for a range of use cases, (c) pre-optimization for 10+ industries & domains, (d) continuous optimization based on user interaction & feedback, (e) query autosuggestion for guided precision, (f) pre-built connectors for 3rd party content ingestion at scale, (g) custom document enrichment for extracted metadata & named entities, scan document, multi-media transcription, (h) accuracy boost with synonyms, FAQs & relevance tuning.
Engage360 enriches the Salesforce search experience within its convenient & well-adopted front end. Engage360 ensures data security by applying the user profile to honor user & group-based access control. Check the demo and the test drive to experience Engage360, without any configuration or Salesforce login credentials.
Key features
- Achieve superior Sales Effectiveness & Business Development outcomes powered by AIML based Amazon Kendra. Discover relevant Answers & FAQs to address customer inquiries and win business opportunities successfully. Engage360 works with Sales Console.
- Accelerate Support productivity and Case resolution, powered by AIML based Amazon Kendra. Discover knowledge, solutions, case precedent to drive first response, case collaboration, and the mean time to resolution. Engage360 works with Service Console.
