Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps for Salesforce AppExchange
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps is the #294 ranked agent productivity app on Salesforce, as a paid app, as of Sep 11, 2026.
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps is a Salesforce AppExchange app by Persistent Systems Ltd..
AppRanks data: Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps ranks #294 in Agent Productivity on Salesforce AppExchange, placing it in the top 96% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps is a newly-listed Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Persistent Systems Ltd. — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps
How Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps works
Engage360 leverages Amazon Kendra's ability to unify and comprehend troves of disparate & distributed unstructured data and discover precise answers to user questions with cognitive search. Kendra's key capabilities benefitting Engage360 include: (a) use of machine learning to deliver relevant answers to keyword, phrase & question queries to improve sales & support intelligence, (b) natural language understanding of queries & content for a range of use cases, (c) pre-optimization for 10+ industries & domains, (d) continuous optimization based on user interaction & feedback, (e) query autosuggestion for guided precision, (f) pre-built connectors for 3rd party content ingestion at scale, (g) custom document enrichment for extracted metadata & named entities, scan document, multi-media transcription, (h) accuracy boost with synonyms, FAQs & relevance tuning.
Engage360 enriches the Salesforce search experience within its convenient & well-adopted front end. Engage360 ensures data security by applying the user profile to honor user & group-based access control. Check the demo and the test drive to experience Engage360, without any configuration or Salesforce login credentials.
Key features
- Achieve superior Sales Effectiveness & Business Development outcomes powered by AIML based Amazon Kendra. Discover relevant Answers & FAQs to address customer inquiries and win business opportunities successfully. Engage360 works with Sales Console.
- Accelerate Support productivity and Case resolution, powered by AIML based Amazon Kendra. Discover knowledge, solutions, case precedent to drive first response, case collaboration, and the mean time to resolution. Engage360 works with Service Console.
- Engage360 is a Salesforce-certified Lightning App, delivered as managed package. It is configurable within the Sales, Service, and Financial Services Clouds and leverages highly accurate and fully managed intelligent search Amazon Kendra.
Category rankings
As of Sep 11, 2026- Agent Productivity#294of 308Top 96%
- Sales Intelligence#338of 366Top 93%
- Customer Service#1051of 1,137Top 93%
- Sales#1192of 1,766Top 68%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps ranks for 5 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #3
- Rank #5
- Rank #5
Competitors & alternatives
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps?
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2017. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Persistent Systems Ltd.
Is Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps free?
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps does not offer a permanent free plan on Salesforce. Pricing starts at 1800, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps?
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps rank on Salesforce?
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps currently sits at position #294 in the Agent Productivity category on Salesforce. That places it in the top 95% of 308 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps integrate with?
Engage360: Amazon Kendra-powered Intelligent Search Solution for Salesforce Apps lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Financial Services Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.