Hapi Guest Focus is the #185 ranked agent productivity app on Salesforce, as a paid app, as of Sep 12, 2026.
Hapi Guest Focus is a Salesforce AppExchange app by Data Travel, LLC.
AppRanks data: Hapi Guest Focus ranks #185 in Agent Productivity on Salesforce AppExchange, placing it in the top 61% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Hapi Guest Focus is a newly-listed Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Data Travel, LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Hapi Guest Focus
How Hapi Guest Focus works
Hapi Guest Focus gives hotel service agents access to CRM data not available through the Property Management System. This helps front desk and guest-facing teams deliver personalized and informed guest experiences by combining guest profiles, preferences, and activities into one clear view across the entire brand portfolio.
Main Features
* Guest Profile Card: Shows enriched CRM data and key guest KPIs for a quick, clear overview. * Action Prompts: Guides agents to collect or update important guest data to keep records accurate and current. * Communication Tools: Lets staff resend confirmation emails and other guest messages directly from the app. * Guest Itinerary: Combines all guest reservations and booked activities into one detailed timeline. *Global Preference Catalog: Helps staff select and assign guest preferences easily during interactions.
Technical Features * Built as a Native Lightning App with a modern, component-based UI * Fully Salesforce1 compatible and mobile responsive for use on any device * Configurable metadata settings for easy customization * Uses all integrations available through the Hapi Guest ISV App, connecting data smoothly
Key features
- Bridging PMS and Salesforce: Hapi Guest Focus fills gaps left by Property Management Systems, giving users the most relevant and up-to-date guest details right at their fingertips.
- Intuitive Navigation: Users can quickly find in-depth guest insights: profiles, reservations, preferences, and activities, within seconds, thanks to the easy-to-use interface.
- One-Click Communications: Front desk teams can send personalized confirmation and pre-arrival emails in moments, improving guest engagement and experience.
Category rankings
As of Sep 12, 2026- Agent Productivity#185of 308Top 61%
- Data Visualization#185of 239Top 78%
- Customer Service#694of 1,137Top 62%
- Analytics#697of 926Top 76%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Hapi Guest Focus ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #11
- Rank #12
- Rank #12
Competitors & alternatives
Hapi Guest Focus doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Hapi Guest Focus?
Hapi Guest Focus is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Data Travel, LLC.
Is Hapi Guest Focus free?
Hapi Guest Focus does not offer a permanent free plan on Salesforce. Pricing starts at 180, and the listed tiers are The Hapi Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Hapi Guest Focus?
Hapi Guest Focus is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Hapi Guest Focus rank on Salesforce?
Hapi Guest Focus currently sits at position #185 in the Agent Productivity category on Salesforce. That places it in the top 60% of 308 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Hapi Guest Focus integrate with?
Hapi Guest Focus lists 6 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Sales Cloud, Service Cloud, Marketing Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.