Is Redo cheaper than HelpLane?

For most accounts under typical category usage, the answer depends on tier. Redo is in the freemium band (Free plan available), while HelpLane is freemium (Free to install). At parity scale, the cheaper option can save 30–60% — but feature-for-feature swaps usually narrow the gap above the second tier.

Which alternative has the highest rating?

Redo 5.00★, Zipchat AI Chatbot & Live Chat 5.00★, Relocate+ Order Editing 5.00★. Audit scores are the better tiebreaker when ratings cluster — they reflect listing depth, screenshots, and description quality. Redo carries an audit score of 83/100.

Why isn't every option on this list?

This page surfaces 12 alternatives ranked by blended score. Apps just outside the top-12 typically have lower feature similarity (under 40%), thinner listings (audit under 65), or have flagged review-quality issues. If you have a specific app in mind, check the full Shopify catalog for its profile.

How is the ranking built?

Three signals, weighted: feature similarity (45%) from N-gram match against HelpLane's feature signature, audit + rating (35%) blending listing quality with rolling 90-day rating, and review velocity (20%) tracking 30-day review additions normalized by category baseline. We don't accept paid placement and we publish the rules so you can audit them yourself.

When was this ranking last updated?

This page rebuilds daily. Source data — HelpLane's listing and the 12 alternatives' listings — is scraped every 24 hours. Audit scores re-run on the same cadence. If a rating shifts more than 0.05★ overnight, that's a real change in the marketplace, not a model artifact.

Can I track HelpLane alongside its alternatives in AppRanks?

Yes — that's the dashboard product. Add up to 12 competitors to any app you track, and AppRanks will surface daily ranking deltas, ad activity, keyword overlap, and rating-curve divergence. The free tier covers 1 app + 3 competitors. Try free →

HelpLane alternatives — Shopify apps ranked by audit score

AppRanks

HelpLane alternatives — Shopify apps ranked by audit score

SIDE-BY-SIDE COMPARISON

HelpLane versus the top 3.

Five rows, all loaded above the fold. Wins are highlighted; nothing's hidden behind a tab.

YOU'RE LEAVING

HelpLane

#1 in Helpdesk

Rating—

Reviews0

Audit79/100

PricingFree to install

Best forHelpdesk workflows

TOP PICK

Redo

#1 in Helpdesk

Rating5.00★

Reviews680 ★

Audit83/100

PricingFree plan available

MatchNot measured

Best forHelpdesk workflows

RANK #2

Zipchat AI Chatbot & Live Chat

#2 in Helpdesk

Rating5.00★

Reviews159

Audit93/100 ★

PricingFree plan available

MatchNot measured

Best forHelpdesk workflows

RANK #3

Relocate+ Order Editing

#3 in Helpdesk

Rating5.00★

Reviews37

Audit93/100 ★

PricingFree plan available

MatchNot measured

Best forHelpdesk workflows

	YOU'RE LEAVING HelpLane #1 in Helpdesk	TOP PICK Redo #1 in Helpdesk	RANK #2 Zipchat AI Chatbot & Live Chat #2 in Helpdesk	RANK #3 Relocate+ Order Editing #3 in Helpdesk
Average rating	—	5.00 (highest in this row)	5.00 (highest in this row)	5.00

Alternatives to HelpLane

Three you should evaluate first.

Redo

Zipchat AI Chatbot & Live Chat

Relocate+ Order Editing

HelpLane versus the top 3.

HelpLane

Redo

Zipchat AI Chatbot & Live Chat

Relocate+ Order Editing

The next 9, denser.

9 more Shopify alternatives to HelpLane

How these alternatives are ranked

Four reasons people leave.

Pricing has outgrown your usage

You need a feature outside the focus

Support response has slowed you down

Your scale has changed since you picked

Answers built from the data.

Continue your research

Audit HelpLane's listing

HelpLane vs Redo

Shopify category leaders