Is Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce cheaper than Q2 HDX?

For most accounts under typical category usage, the answer depends on tier. Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce is in the paid band (paid), while Q2 HDX is paid (paid). At parity scale, the cheaper option can save 30–60% — but feature-for-feature swaps usually narrow the gap above the second tier.

Why isn't every option on this list?

This page surfaces 12 alternatives ranked by blended score. Apps just outside the top-12 typically have lower feature similarity (under 40%), thinner listings (audit under 65), or have flagged review-quality issues. If you have a specific app in mind, check the full Salesforce catalog for its profile.

How is the ranking built?

Three signals, weighted: feature similarity (45%) from N-gram match against Q2 HDX's feature signature, audit + rating (35%) blending listing quality with rolling 90-day rating, and review velocity (20%) tracking 30-day review additions normalized by category baseline. We don't accept paid placement and we publish the rules so you can audit them yourself.

When was this ranking last updated?

This page rebuilds daily. Source data — Q2 HDX's listing and the 12 alternatives' listings — is scraped every 24 hours. Audit scores re-run on the same cadence. If a rating shifts more than 0.05★ overnight, that's a real change in the marketplace, not a model artifact.

Can I track Q2 HDX alongside its alternatives in AppRanks?

Yes — that's the dashboard product. Add up to 12 competitors to any app you track, and AppRanks will surface daily ranking deltas, ad activity, keyword overlap, and rating-curve divergence. The free tier covers 1 app + 3 competitors. Try free →

Q2 HDX alternatives — Salesforce apps ranked by audit score

AppRanks

Q2 HDX alternatives — Salesforce apps ranked by audit score

SIDE-BY-SIDE COMPARISON

Q2 HDX versus the top 3.

Five rows, all loaded above the fold. Wins are highlighted; nothing's hidden behind a tab.

YOU'RE LEAVING

Q2 HDX

#1 in Customer Service

Rating—

Reviews0

AuditNot audited

Pricingpaid

Best forCustomer Service workflows

TOP PICK

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

#1 in Customer Service

Rating5.00★

Reviews100 ★

AuditNot audited

Pricingpaid

MatchMedium · 50%

Best forCustomer Service workflows

RANK #2

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

#2 in Customer Service

Rating5.00★

Reviews62

AuditNot audited

Pricingpaid

MatchMedium · 50%

Best forCustomer Service workflows

RANK #3

Salesforce Jira Integration | Enterprise Bi-Directional Sync

#3 in Customer Service

Rating5.00★

Reviews48

AuditNot audited

Pricingpaid

MatchMedium · 50%

Best forCustomer Service workflows

	YOU'RE LEAVING Q2 HDX #1 in Customer Service	TOP PICK Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce #1 in Customer Service	RANK #2 Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering #2 in Customer Service	RANK #3 Salesforce Jira Integration \| Enterprise Bi-Directional Sync #3 in Customer Service
Average rating	—	5.00 (highest in this row)	5.00 (highest in this row)	5.00 (highest in this row)
Review count	0	100

WHEN DOES IT MAKE SENSE TO SWITCH FROM Q2 HDX?

Four reasons people leave.

Decision triggers, not marketing. If two or more apply, your shortlist starts with the apps named below each card.

Pricing has outgrown your usage

If your usage of Q2 HDX has crossed the second-tier breakpoint on its pricing plan, the per-unit cost is usually where alternatives diverge most clearly. Some apps in the list above carry generous free tiers; others are paid-from-day-one. If the gap between your monthly bill and the next-cheapest alternative exceeds 30%, the switch usually pays back inside one quarter.

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering · Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

You need a feature outside the focus

Each Salesforce category has a feature spectrum. The "Similar feature set" badge above marks alternatives whose feature signature most overlaps with Q2 HDX. The "Category leader" badge marks apps that may approach the same category from a different feature angle — useful if you want to widen rather than narrow your toolset.

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

Support response has slowed you down

Apps with average ratings above 4.7★ on substantial review volume (5K+) usually correlate with strong support-response baselines — public review pressure rewards timely, transparent help. Read the most recent reviews on each alternative's profile before switching; review velocity over the trailing 30 days is the freshest support-quality signal.

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce · Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Your scale has changed since you picked

At small scale most alternatives perform identically; the choice often comes down to UI preference. Above 5,000 monthly active records the apps in positions #1-#3 are usually the established choices: their architecture has been hardened against catalog scale, rate limits, and data-sync edge cases the smaller players haven't encountered yet.

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

Alternatives to Q2 HDX

Three you should evaluate first.

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Salesforce Jira Integration | Enterprise Bi-Directional Sync

Q2 HDX versus the top 3.

Q2 HDX

Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

Coveo for Salesforce - AI-Powered Search, Recommendations & Generative Answering

Salesforce Jira Integration | Enterprise Bi-Directional Sync

The next 9, denser.

9 more Salesforce alternatives to Q2 HDX

How these alternatives are ranked

Four reasons people leave.

Pricing has outgrown your usage

You need a feature outside the focus

Support response has slowed you down

Your scale has changed since you picked

Answers built from the data.

Continue your research

Audit Q2 HDX's listing

Q2 HDX vs Simple Survey: 100% Native Surveys, CSAT & NPS for Salesforce

Salesforce category leaders