Is Macorva or Harvestr cheaper?

Both Macorva and Harvestr offer paid plans only. Macorva starts at Free to install; Harvestr starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Should I choose Macorva or Harvestr?

AppRanks cannot separate these two on rating, because neither publishes one. Harvestr does carry the larger published review base (31 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Macorva or Harvestr?

Both apps are one-click installs from the Zendesk Marketplace. Harvestr has the deeper published review base (31 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Macorva typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Harvestr typically suits early-stage and growth-mode teams based on its published review base (31 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Macorva and Harvestr?

Migration support varies by app and category. Macorva and Harvestr both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Macorva" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Macorva vs Harvestr — Zendesk

Macorva vs Harvestr

Side-by-side comparison · 24 data points

Macorva

No rating yet

Seamless customer feedback collection with AI insights and personalized surveys

zendeskFree to install

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1. Listing metadata

Field-level data

	Macorva	Harvestr
Tagline	“Seamless customer feedback collection with AI insights and personalized surveys”79 chars	“Store and manage all user feedback in one single place.”55 chars
Description	2403 / 5000 chars48% used	2093 / 5000 chars42% used
Screenshots	3 images	2 images
Languages
Platforms	Zendesk	Zendesk
Developer	Macorva	Valentin Berthomier
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

Feature comparison between Macorva and Harvestr
Metric	Macorva	Harvestr
Rating	—	5.0 ★
Total reviews	0	31
Free plan	Yes	Yes
Pricing	Free to install	Free to install

4. App details

Long-form description · keyword frequency

Macorva

Macorva seamlessly integrates with Zendesk to provide a comprehensive customer feedback experience. With Macorva, you can automatically trigger customer surveys at key stages of the resolution process, allowing you to gather real-time feedback and gauge customer sentiment. Customize our mobile-first survey templates to match your branding and goals, and gain valuable insights through real-time analytics and reporting. Macorva also monitors agent performance, tracks customer satisfaction scores, and promotes enhanced customer engagement, resulting in increased loyalty and positive referrals. Key Features: Seamless Integration: Macorva seamlessly fits into your existing Zendesk ticketing system and workflows. Our technology adapts to your environment, minimizing disruption to your operations. Automated Survey Trigger: Macorva automatically sends out customer satisfaction surveys when a support ticket changes. This real-time feedback loop allows organizations to gauge customer sentiment at critical touchpoints. Customizable Survey Templates: Tailor your surveys to match your branding and tone, and automatically generate specific questions that matter most to your organization with Radiant AI. Whether you want to measure response time, agent performance, or overall customer experience, Macorva provides the flexibility to create surveys that align with your goals. Radiant AI® Action Planning: For every survey, Radiant AI automatically generates a unique response plan, addressing customer concerns efficiently and aiding in the refinement of your customer experience strategy.Cn Real-time Analytics: Macorva doesn't just collect feedback; it also provides real-time analytics and reporting that can be delivered automatically to your manager’s inbox. Use this data to spot customer satisfaction trends, find areas to improve, and track the impact of changes to your support process. Weekly AI Performance Reports: Get weekly AI summaries that analyze customer comments and nuanced feedback. These reports link customer feedback to employee development plans, enabling targeted improvement.Stay informed on agent performance and developmental areas, all delivered directly to your inbox. Enhanced Customer Engagement: Macorva's automatic surveys make customers feel heard and valued when it matters most. This timely engagement can lead to more loyalty and positive referrals.

Top keywords

customer14×4.28%
macorva7×2.14%
feedback6×1.83%
ai5×1.53%
automatically5×1.53%
real-time5×1.53%
surveys5×1.53%
performance4×1.22%
survey4×1.22%
agent3×0.92%
agent performance3×0.92%
analytics3×0.92%

Harvestr

Harvestr is a product management software that helps you leverage customer feedback and data from Zendesk to build customer-centric products. Interested in giving Harvestr a try? Sign up for a free trial here. This seamless integration between Zendesk and Harvestr helps you leverage tickets that contain valuable customer feedback to continuously improve your product according to your customers' needs. Collaboration between support and product teams becomes effortless, making your customers happier with your product while decreasing workload for support agents. Combining the power of Zendesk and Harvestr enables support and product teams to: Build customer-centric products With this integration, agents can escalate Zendesk tickets that contain valuable customer feedback to Harvestr, with a simple click. These tickets are then merged with all your other feedback channels (emails, CRM, Slack...), helping you identify the most important customer problems and the features you should focus on to improve your customer experience. Give support agents visibility on the product roadmap The Zendesk x Harvestr integration creates a direct two-way communication channel between support and product teams. After agents send a ticket to Harvestr, they get automatically updated about the evolution of this ticket in the product roadmap, without having to leave the Zendesk interface. Close the loop with customers In Harvestr, customers are automatically linked to the features they are interested in. When a feature is shipped, you can easily close the feedback loop with related customers and deliver an unforgettable product and service experience. Data Handling & Privacy This app accesses Zendesk ticket data including ticket subject, description, comments, and basic requester information (name and email) to create feedback items in your Harvestr workspace. All data is encrypted in transit using HTTPS and stored securely on AWS infrastructure. No ticket data is stored outside of your Zendesk and Harvestr accounts. For more information, see the Harvestr Privacy Policy.

Top keywords

harvestr11×3.61%
product9×2.95%
zendesk8×2.62%
feedback6×1.97%

Macorva vs Harvestr

Macorva

1. Listing metadata

2. Categories & rankings

Harvestr

At a glance

AppRanks verdict

3. Activity in the last 90 days

Macorva · 1 changes

Harvestr · 0 changes

4. App details

Frequently asked

Is Macorva or Harvestr cheaper?

Should I choose Macorva or Harvestr?

Which is faster to set up, Macorva or Harvestr?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Macorva and Harvestr?

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