Macorva is the #32 ranked surveys and reviews app on Zendesk, with a free plan available, as of Sep 10, 2026.
Macorva is a Zendesk Marketplace app by Macorva.
AppRanks data: Macorva ranks #32 in Surveys and Reviews on Zendesk Marketplace, placing it in the top 26% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Macorva is a newly-listed Zendesk app with a limited review volume. It is listed in the Surveys and Reviews category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About Macorva
How Macorva works
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Macorva seamlessly integrates with Zendesk to provide a comprehensive customer feedback experience. With Macorva, you can automatically trigger customer surveys at key stages of the resolution process, allowing you to gather real-time feedback and gauge customer sentiment. Customize our mobile-first survey templates to match your branding and goals, and gain valuable insights through real-time analytics and reporting. Macorva also monitors agent performance, tracks customer satisfaction scores, and promotes enhanced customer engagement, resulting in increased loyalty and positive referrals.
Key Features:
Seamless Integration: Macorva seamlessly fits into your existing Zendesk ticketing system and workflows. Our technology adapts to your environment, minimizing disruption to your operations.
Automated Survey Trigger: Macorva automatically sends out customer satisfaction surveys when a support ticket changes. This real-time feedback loop allows organizations to gauge customer sentiment at critical touchpoints.
Customizable Survey Templates: Tailor your surveys to match your branding and tone, and automatically generate specific questions that matter most to your organization with Radiant AI. Whether you want to measure response time, agent performance, or overall customer experience, Macorva provides the flexibility to create surveys that align with your goals.
Radiant AI® Action Planning: For every survey, Radiant AI automatically generates a unique response plan, addressing customer concerns efficiently and aiding in the refinement of your customer experience strategy.Cn
Real-time Analytics: Macorva doesn't just collect feedback; it also provides real-time analytics and reporting that can be delivered automatically to your manager’s inbox. Use this data to spot customer satisfaction trends, find areas to improve, and track the impact of changes to your support process.
Weekly AI Performance Reports: Get weekly AI summaries that analyze customer comments and nuanced feedback. These reports link customer feedback to employee development plans, enabling targeted improvement.Stay informed on agent performance and developmental areas, all delivered directly to your inbox.
Enhanced Customer Engagement: Macorva's automatic surveys make customers feel heard and valued when it matters most. This timely engagement can lead to more loyalty and positive referrals.
Screenshots
Category rankings
As of Sep 10, 2026- Surveys and Reviews#32of 125Top 26%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Macorva doesn't have curated competitor matchups yet. Other tracked surveys and reviews apps on Zendesk:
Where Macorva stands in the Surveys and Reviews category
Macorva ranks #32 of 125 apps in the Surveys and Reviews category, placing it in the top 26% of the listing.
Frequently asked questions
What is Macorva?
Macorva is an app for Zendesk. It is published on Zendesk Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Surveys and Reviews category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Macorva.
Who uses Macorva?
Macorva is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Surveys and Reviews category on Zendesk.
Where does Macorva rank on Zendesk?
Macorva currently sits at position #32 in the Surveys and Reviews category on Zendesk. That places it in the top 26% of 125 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.