Aircall for Sell vs Relatel af Available — Zendesk

Aircall for Sell vs Relatel af Available

Name: Aircall for Sell
Availability: OnlineOnly
Rating: 5 (18 reviews)

Side-by-side comparison · 24 data points

Aircall for Sell

5.0·18reviews

Advanced inbound & outbound calling for Sell, beautiful UX, Enterprise quality

zendeskFree to install

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1. Listing metadata

Field-level data

	Aircall for Sell	Relatel af Available
Tagline	“Advanced inbound & outbound calling for Sell, beautiful UX, Enterprise quality”78 chars	“Must-have app for Relatel users! Automatically shows caller details and tickets”79 chars
Description	3164 / 5000 chars63% used	3086 / 5000 chars62% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Aircall	Available
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Aircall for Sell and Relatel af Available
Metric	Aircall for Sell	Relatel af Available
Rating	5.0 ★	—
Total reviews	18	0
Free plan	Yes	Yes
Pricing	Free to install	Free 7-day trial

4. App details

Long-form description · keyword frequency

Aircall for Sell

Overview Aircall is the only phone system that integrates with both Zendesk Sell and Zendesk Support, and offers robust inbound and outbound capabilities. Connect Aircall with Zendesk Sell to unlock your phone sales performance, boost sales productivity and close deals faster. Sales reps save time with automatic call logging and quick access to the Lead or Contact page. Managers benefit from complete activity data. In just a few clicks integrate with Zendesk Sell, Zendesk Support and 100+ other apps like Shopify, Slack, Segment, Typeform and Gong.io. Start a free trial in 3 minutes, or book a demo of Aircall+Zendesk! View caller details at a glance On incoming calls, caller details are pulled straight from Zendesk Sell and appear on the screen as soon as the phone rings. At a glance, you’ll see the caller’s name and customer status. If the caller is a Contact, you’ll also see all associated Deals. Open the Contact, Lead, or Deal in one click from the Aircall phone app. If the caller does not yet have a record in Zendesk Sell, a new Lead will automatically be created. Get rid of the busy work. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs. All calls are automatically logged as Call Activities in Zendesk Sell along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. All call comments captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk Sell. Leverage advanced phone workflows In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff! With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time. Never miss a beat of your sales performance Leverage the Zendesk Sell reporting tool with Aircall, and consolidate all your activity reporting in Sell, across all your channels, for a real 360 degrees view. Monitor your sales team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your sales conversations. Turbocharge your outbound productivity With the Aircall Power Dialer, load lists of Zendesk Sell contacts into Aircall in 3 clicks, and call down your lists in no time. Data disclosure & security The Aircall–Zendesk integration securely accesses Zendesk data using official APIs and processes only the user and ticket information necessary to log call performed using Aircall. Your data is used exclusively to create or update tickets and is never used for advertising, profiling, or any secondary purposes. Aircall does not permanently store Zendesk ticket content; user IDs and ticket IDs may be cached temporarily to support real-time functionality. Your data is never sold or shared with third parties. All data accessed by Aircall is encrypted in transit and at rest. Aircall complies with GDPR and industry best practices for data protection and privacy.

Top keywords

zendesk15×2.86%
aircall14×2.67%
call10×1.91%
sell10×1.91%
zendesk sell9×1.72%
data8×1.53%
sales7×1.34%
phone6×1.15%
caller5×0.95%
inbound5×0.95%
time5×0.95%
activity3×0.57%

Relatel af Available

Available to all Relatel users on a Zendesk Suite plan or Relatel users with Support + Talk Partner Edition. Learn more about Relatel here and Zendesk plans here. Integrate your Relatel calls with Zendesk and improve agent response time! With the Relatel app your support agents save valuable time by having a quick and clear overview of every incoming and outgoing call. The top bar app will automatically open incoming and outgoing calls, showing the caller name, organisation and phone number of existing users in your Zendesk Support - as well as their tickets. Click on a ticket to add an internal note with call details including customer phone number, time of the call, call duration and a "Relatel"-tag. Or create a new ticket and profile for new customers with a single click! Key features: Automatically finds a customer based on the phone number Name and organisation at a glance Quick access to customer profile by clicking their name One click to create a new ticket with call details One click to add call details to an existing ticket Call a customer by clicking their phone number in the user sidebar or ticket editor Data Security and Privacy Data Handling and Security: This app processes customer data to provide call integration functionality between Relatel and Zendesk. We are committed to protecting your data and maintaining the highest security standards: Data Processing: Customer data (phone numbers, names, emails, call timestamps, call duration, employee information) is processed solely for call integration and ticket management functionality Data Storage: The app frontend is hosted on Firebase Hosting, while backend services run on Google Cloud Run. Customer data is primarily stored within your Zendesk instance External API Integration: The app integrates with Relatel API (for call data) and Proventic API (for authentication) using OAuth tokens. All API communications use secure HTTPS protocols Access Control: Data access is restricted to authorized Zendesk users within your organization through Zendesk's built-in authentication system Data Encryption: All data transmission uses industry-standard encryption protocols (HTTPS/TLS) Compliance: We adhere to Zendesk's Developer Terms and maintain compliance with applicable data protection regulations including GDPR No Data Misuse: Customer data is never used for purposes other than the intended app functionality and is never shared with unauthorized third parties Data Retention: Data is retained only as long as necessary for the app's functionality and in accordance with your Zendesk data retention policies Third-Party Services: The app uses Firebase Hosting for frontend delivery and Google Cloud Run for backend services, both of which maintain enterprise-grade security standards For more information about our data handling practices, please refer to the Zendesk Developer Terms. Any questions or feedback? Please feel free to contact us at https://support.available.dk/. You can make feature requests on our support site. Any feedback is greatly appreciated.

Frequently asked

Common questions about this comparison

Is Aircall for Sell or Relatel af Available cheaper?

Both Aircall for Sell and Relatel af Available offer paid plans only. Aircall for Sell starts at Free to install; Relatel af Available starts at Free 7-day trial. Compare the per-tier features in the Pricing section above before committing.

Should I choose Aircall for Sell or Relatel af Available?

AppRanks cannot separate these two on rating, because neither publishes one. Aircall for Sell does carry the larger published review base (18 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Aircall for Sell or Relatel af Available?

Both apps are one-click installs from the Zendesk Marketplace. Aircall for Sell has the deeper published review base (18 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Aircall for Sell typically suits early-stage and growth-mode teams based on its published review base (18 reviews). Relatel af Available typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Aircall for Sell and Relatel af Available?

Migration support varies by app and category. Aircall for Sell and Relatel af Available both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Relatel af Available" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Aircall for Sell vs Relatel af Available

Aircall for Sell

1. Listing metadata

2. Categories & rankings

Relatel af Available

At a glance

AppRanks verdict

3. Activity in the last 90 days

Aircall for Sell · 2 changes

Relatel af Available · 0 changes

4. App details

Frequently asked

Is Aircall for Sell or Relatel af Available cheaper?

Should I choose Aircall for Sell or Relatel af Available?

Which is faster to set up, Aircall for Sell or Relatel af Available?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Aircall for Sell and Relatel af Available?

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