Is Everlaw or Survey cheaper?

Everlaw is the cheaper option — it offers a free plan (Free to install). Survey starts at Multiple plans available. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Everlaw or Survey?

AppRanks cannot separate these two on rating, because neither publishes one. Survey does carry the larger published review base (49 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Everlaw or Survey?

Both apps are one-click installs from the Zendesk Marketplace. Survey has the deeper published review base (49 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Everlaw typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Survey typically suits early-stage and growth-mode teams based on its published review base (49 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Everlaw and Survey?

Migration support varies by app and category. Everlaw and Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Everlaw" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Everlaw vs Survey — Zendesk

Everlaw vs Survey

Side-by-side comparison · 24 data points

Everlaw

No rating yet

Jumpstart discovery and investigations in Everlaw with Zendesk data ingestion.

zendeskFree to install

Change

Reset

1. Listing metadata

Field-level data

	Everlaw	Survey
Tagline	“Jumpstart discovery and investigations in Everlaw with Zendesk data ingestion.”78 chars	“Custom survey forms that seamlessly integrate with tickets”58 chars
Description	1744 / 5000 chars35% used	2609 / 5000 chars52% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Everlaw	SweetHawk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

Feature comparison between Everlaw and Survey
Metric	Everlaw	Survey
Rating	—	5.0 ★
Total reviews	0	49
Free plan	★ Yes	—
Pricing	Free to install	Multiple plans available

Keyword	Everlaw	Survey
analytics	Not ranked	#6
triage response automation	Not ranked	#6
triage response	Not ranked	#7

4. App details

Long-form description · keyword frequency

Everlaw

Everlaw helps legal teams navigate the increasingly complex ediscovery landscape to chart a straighter path to the truth. Everlaw’s cloud-based discovery and investigations platform unlocks the collaborative power of litigation and investigative teams, so they can make sense out of growing data sets quickly and intuitively. Everlaw provides a streamlined way to ingest data directly from Zendesk and other popular enterprise applications and data sources. With Everlaw, key context, such as individuals on a Zendesk ticket, historical actions, and any attachments, are compiled so users have all the information they need. By keeping these components together, Everlaw preserves the meaning and context around the data for review teams. In addition, all Zendesk tickets and their attachments are automatically processed so they are instantaneously ready for search, review, redactions or production in Everlaw. Everlaw’s Zendesk Cloud Connector allows you to: Secure your data by ingesting Zendesk data straight from the source and directly into an encrypted platform backed by the highest security and compliance standards, including FedRAMP authorization, SOC 2 Type 2 certification, and more. Avoid the costs of overcollection and accidental production by targeting your collections to just the data you need from Zendesk and other leading cloud apps. Accelerate your review of Zendesk tickets with meaningful context around the data, designed to make it easy for review teams to find important details. Key ticket information is kept together, containing things like conversations, historical actions on tickets, attachments, and even navigable links between tickets. View Everlaw's privacy notice to learn how we handle your data.

Top keywords

data9×3.50%
everlaw7×2.72%
zendesk7×2.72%
review4×1.56%
teams4×1.56%
tickets4×1.56%
attachments3×1.17%
context3×1.17%
actions2×0.78%
around2×0.78%
around the data2×0.78%
cloud2×0.78%

Survey

Custom survey forms that seamlessly integrate into tickets The Survey app is built specifically and exclusively for Zendesk and designed to be as flexible and powerful as possible. Surveys can be fully automated and can take care of anything from pre-triage to customer satisfaction. Unlimited surveys Create as many surveys as you need. Unlimited questions Ask any number of questions per survey. Seamless integration Include surveys in customer emails going out from Zendesk. Send surveys in Sunshine Conversations. Store responses directly in ticket fields for easy reporting. Trigger workflows, actions or other surveys based on survey responses. Synchronize with Zendesk's built-in satisfaction rating. Multi-brand Support for branded survey pages, based on the ticket brand. Multilingual Reach a global audience with surveys in any of your customer's languages. Many question types Good/Bad Happy/Indifferent/Sad 1-5 star rating 0-10 NPS style rating Single select Multiple choice Free text Question conditions Only show questions based on whether satisfaction is good or bad. Do not repeat questions to same customer if already asked within the last X days. Reporting Powerful built-in reporting. Ease of integration with Zendesk explore by syncing survey answers into custom ticket fields. Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Top keywords

zendesk10×2.60%
surveys7×

Everlaw vs Survey

Everlaw

1. Listing metadata

2. Categories & rankings

Survey

At a glance

AppRanks verdict

3. Search rankings

4. App details

Frequently asked

Is Everlaw or Survey cheaper?

Should I choose Everlaw or Survey?

Which is faster to set up, Everlaw or Survey?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Everlaw and Survey?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons