VoIPstudio vs Hide Ticket Fields

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing VoIPstudio + Zendesk for streamlined sales & support VoIPstudio is a cloud-based business telephone system created for organizations that require professional communications features without the hassle and expense of owning and managing on-site PBX equipment. With thousands of systems installed worldwide, VoIPstudio is the first choice for companies when selecting a VoIP solution. With VoIPstudio, you get an all-in-one business VoIP solution with no contracts and no hidden costs, available at consumer-level pricing. All our clients get all our features from day one, including a virtual switchboard, virtual numbers, conference calling, call center, call recording, and much more. VoIPstudio also includes advanced communication tools like videoconferencing, screen sharing, or integration with many CRM and other business tools. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio is a global company that serves more than 15 million minutes of daily talk time to more than 75 countries worldwide. More than 40 advanced services and features in all our plans Virtual switchboard Full call center functionality Unlimited call recording Collaboration: Chat. Conference calls. Video calls and video conferences. Screen and file sharing Voicemail IVR Auto attendant Call routing CRM and web hook integration See the full features list here. Why choose VoIPstudio + Zendesk In addition to these features, our Zendesk integration enables businesses to: Make or receive calls through the VoIPstudio phone system directly from their Zendesk account. Use Click2Call to make calls with just one click from the Zendesk CRM. Automatically match incoming callers to existing client records, which are then displayed in a popup window. Create new client records automatically if a match cannot be found. This integration makes it easy for businesses to manage customer interactions and improve their overall customer experience. With VoIPstudio, businesses can use a powerful and reliable phone system backed by exceptional customer support. Simple, straightforward pricing No contracts, no hidden upgrades, and no support fees. Clear and simple pricing based on the sort of calls you make. Cancel at any time! VoIPstudio offers two simple price plans based on the number of calls you make. PAY AS YOU GO ($6 user/month) If you have mainly inbound calls, the Pay as you go plan offers a low monthly fee, and then pay for the calls you make at our competitive per-minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. 2K BUNDLE ($20 user/month) If you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. ALL PLANS INCLUDE: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, and no support fees. Try it for 30 days Start your 30-day free trial today! Make your first VoIP call in minutes. All the features plus 1 inbound number and 200 minutes are included for free! Register here Terms and Conditions | Privacy Policy

Hide ticket fields you don't want agents to see This simple and straight forward app hides ticket fields you select in the agent interface for all agents. Need more functionality? Should you have the need for more advanced and granular control and need to hide fields based on the role(s) or group the agent is a member of and/or based on the value of another ticket field, please try out the powerful Field Rules app. Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.