Side-by-side comparison · 24 data points
Zendesk Support integration enables message & attachment exchange via Telegram.
| Telegramio | WhatsApp by Conciex.Messaging | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Simplify WhatsApp & SMS messaging through Zendesk | Boost CX & EX strategies.
| Metric | Telegramio | WhatsApp by Conciex.Messaging |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 7 |
| Free plan | — | ★ Yes |
| Pricing | Multiple plans available | Free to install |
Based on the data on this page, WhatsApp by Conciex.Messaging is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Telegramio's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, WhatsApp by Conciex.Messaging offers a free tier (Free to install) while Telegramio starts at Multiple plans available. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to WhatsApp by Conciex.Messaging; mid-market and enterprise support teams with specific feature requirements should evaluate both — Telegramio's 0-review base may include the workflow context that matches your specific use case better than WhatsApp by Conciex.Messaging's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Telegramio audit • WhatsApp by Conciex.Messaging audit
No tracked changes.
WhatsApp by Conciex.Messaging is the cheaper option — it offers a free plan (Free to install). Telegramio starts at Multiple plans available. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. WhatsApp by Conciex.Messaging does carry the larger published review base (7 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. WhatsApp by Conciex.Messaging has the deeper published review base (7 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Telegramio typically suits early-stage and growth-mode teams based on its published review base (0 reviews). WhatsApp by Conciex.Messaging typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Telegramio and WhatsApp by Conciex.Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Telegramio" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
