Recurly for Support vs Mailchimp Activity — Zendesk

Recurly for Support vs Mailchimp Activity

Name: Recurly for Support
Availability: OnlineOnly
Rating: 5 (12 reviews)

Side-by-side comparison · 24 data points

Recurly for Support

5.0·12reviews

Serve your subscribers faster and better

zendeskFree to install

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1. Listing metadata

Field-level data

	Recurly for Support	Mailchimp Activity
Tagline	“Serve your subscribers faster and better”40 chars	“Send email campaigns directly from your Zendesk using Mailchimp”63 chars
Description	1844 / 5000 chars37% used	1559 / 5000 chars31% used
Screenshots	3 images	2 images
Languages
Platforms	Zendesk	Zendesk
Developer	Recurly	Zendesk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Recurly for Support and Mailchimp Activity
Metric	Recurly for Support	Mailchimp Activity
Rating	★ 5.0 ★	4.0 ★
Total reviews	12	★ 585
Free plan	Yes	Yes
Pricing	Free to install	Free

Keyword	Recurly for Support	Mailchimp Activity
recurly	#3	Not ranked

5. App details

Long-form description · keyword frequency

Recurly for Support

With the emergence of integrated applications, businesses need to ensure their customer information is easily accessible. Whether through your Customer Relationship Management, Enterprise Resource Planning, Accounting, Billing, or Support tools, customer data must be available and actionable to ensure a seamless omnichannel experience. With Recurly for Zendesk, you don’t have to switch to separate tabs or systems to view or change the subscription details of your customers. Your omnichannel view provides you a complete picture of each subscriber--what level subscriber, for how long, and how valuable--plus, Recurly for Zendesk gives you the power to pause, cancel, or refund your customers’ subscription without leaving the Zendesk interface. If a subscriber is at risk of churning, the ability to pause their service is a great way to take a break from the subscription without canceling and losing their billing data, preferences, etc. It’s never ideal to have a subscriber cancel, but it’s a great learning opportunity to improve your retention strategy. If a subscriber requests to cancel their subscription, agents can do so immediately in the Zendesk interface, at the subscriber’s next bill date or at the end of the subscription term. With Recurly for Zendesk, you’ll save time, optimize your revenue, and provide great service to your customers. (https://recurly.com/) provides a versatile subscription billing management platform to handle the entire subscriber lifecycle for market-leading brands worldwide. Growing subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2010, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Top keywords

subscription9×3.23%
recurly6×2.15%
subscriber6×2.15%
zendesk5×1.79%
billing4×1.43%
cancel3×1.08%
customer3×1.08%
customers3×1.08%
recurly for zendesk3×1.08%
businesses2×0.72%
data2×0.72%
ensure2×0.72%

Mailchimp Activity

Note: This app requires that customer lists be enabled in your Zendesk Support account. Help support team members manage and track all customer interactions from Zendesk Support and Mailchimp, all in one place. With the Mailchimp Activity app, team members can easily get a full picture on which email campaigns a customer has been sent and what actions they took with each campaign. Get ahead of your customers’ questions and needs by going to them instead of waiting for them to come to you—making customer conversations more meaningful, personal, and productive. With the Mailchimp Activity app, you can: View all email campaigns from Mailchimp that a Zendesk Support ticket requester has received. View in-depth details of the actions the Zendesk Support ticket requester took with each Mailchimp campaign. Manage the ticket requester's Mailchimp mailing list subscriptions. Also, make sure to check out the Mailchimp Campaign app. It lets you send email campaigns to targeted lists of customers, and proactively communicate and follow up with your customers. How Mailchimp works: More than 4 million people use Mailchimp to create, send, and track email newsletters. Create signup forms that match your brand’s look and feel, and send your subscribers product updates, event invitations, announcements, or editorial content. Use our reports to improve your campaigns and learn more about your subscribers. Best of all? Mailchimp is free for lists of up to 2,000 subscribers. By enabling this app, You agree to the Built by Zendesk Terms of Use.

Top keywords

mailchimp10×4.03%
support5×2.02%
zendesk5×2.02%
campaigns4×1.61%
customer4×1.61%
email4×1.61%

Frequently asked

Common questions about this comparison

Is Recurly for Support or Mailchimp Activity cheaper?

Both Recurly for Support and Mailchimp Activity offer paid plans only. Recurly for Support starts at Free to install; Mailchimp Activity starts at Free. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Recurly for Support or Mailchimp Activity?

Recurly for Support has the higher average rating (5.0★ from 12 reviews) compared to Mailchimp Activity (4.0★ from 585 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Recurly for Support or Mailchimp Activity?

Recurly for Support holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Recurly for Support or Mailchimp Activity?

Both apps are one-click installs from the Zendesk Marketplace. Mailchimp Activity has the deeper published review base (585 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Recurly for Support typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Mailchimp Activity typically suits early-stage and growth-mode teams based on its published review base (585 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Recurly for Support and Mailchimp Activity?

Migration support varies by app and category. Recurly for Support and Mailchimp Activity both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Recurly for Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Recurly for Support vs Mailchimp Activity

Recurly for Support

1. Listing metadata

2. Categories & rankings

Mailchimp Activity

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Recurly for Support · 1 changes

Mailchimp Activity · 0 changes

5. App details

Frequently asked

Is Recurly for Support or Mailchimp Activity cheaper?

Which has better reviews, Recurly for Support or Mailchimp Activity?

Should I choose Recurly for Support or Mailchimp Activity?

Which is faster to set up, Recurly for Support or Mailchimp Activity?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Recurly for Support and Mailchimp Activity?

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