AI Customer Service Agent by My AskAI vs Import Help Desk Migration

My AskAI is the ultimate easy-to-setup and affordable AI customer service agent for Zendesk. We're one of the most cost effective AI support agent solutions available. Pay one simple price — $0.10 per ticket. Available 24/7 to answer your customers’ questions, trained exclusively on all your Zendesk Guide (and any other help docs), it knows everything about your business. Save your company time and money, and allow your CS team to then spend more time on complex queries and higher-value customers. ⬇️ On average, businesses adopting My AskAI see their “human” support tickets fall by 78%, overnight — check out Customer.io's (SaaS) or Swytch's (ecommerce) Zendesk case studies. 👉 Try it out today, with our 30-day free trial, then watch your support tickets fall away... How does an AI agent in Zendesk work? Once you've created your AI agent for Zendesk and trained it (5-10 mins), you can connect it to your Zendesk account. Then it will act as your 1st line of support — deflecting over 70% of new customer tickets (thank you AI!). It does this by accurately answering your customer's questions using only knowledge you provide to it. Your new AI support agent (chatbot) can: Automatically reply directly to customers contacting via any channel e.g. email, form submission, social media Draft replies, as an internal note, to assist your human agents to review before sending (it’s like having a ChatGPT copilot sitting in your inbox) Reply back and forth with customers to solve complex issues Intelligently handover conversations to your human agents at the right time (based on sentiment, topic, scenario or request) Adapt replies to your company’s style and tone, keeping the essence of your company’s brand by using “Guidance” You can also connect your internal data to provide your AI agent with more information about your customers, e.g. recent orders, subscription plan, and more. Fun fact: We're also 10x cheaper than Intercom's Fin AI. See our full Zendesk setup help docs. Key My AskAI Features Knowledge Improvement Studio: Identify knowledge gaps in your help documentation and use your past tickets to generate new knowledge snippets to fill them so your AI can answer more. Integrate Customer Data APIs: Improve your AI agent’s performance by feeding in customer data so your agent can personalize its responses and respond to questions about order tracking and statuses. Automated Actions and Tasks: Give your AI tasks to complete (all in natural language), such as refunds, address changes, upgrades and more. Sync Knowledge Sources and Websites: Connect knowledge from Zendesk, Intercom, Freshdesk, Gitbook, Confluence, Google Drive, Notion, Sharepoint, Dropbox, Salesforce, OneDrive or any public website, all kept up to date, automatically. Multilingual and Localization: Get AI responses in 95+ languages with automatic language detection and localization. Analytics and Insights: Understand what your customers are asking with AI-generated conversational insights on all your customer interactions Alerting and Monitoring: Get notified when a new conversational topic has been identified by your AI or if a certain topic has been mentioned frequently in a short amount of time, so you can get ahead of issues. Slack + Microsoft Teams Integrations (Internal Mode): As an internal chatbot for your employees (in Slack or Teams) Even more ways you can use your AI agent: Tickets aren’t the only type of AI bot we can provide you with, My AskAI can also certainly help: Automated Zendesk ticket tagging, all powered by your AI agent An AI agent in your Zendesk Messaging widget AI Copilot with our Chrome Extension With My AskAI, you’ll be an AI maestro in no time! See our privacy policy for more information on how we store and process your data: https://myaskai.com/privacy

Help Desk Migration helps companies of any size or industry import to Zendesk. Whether you're migrating between platforms or consolidating Zendesk accounts, use our Zendesk migration tool to import support records—no coding needed. New feature: Filter tickets when exporting from Zendesk by Subject, Group, Channel, Status, Priority, Brand, Form, etc. Which Zendesk Migration Service fits your needs? Our data migration tool offers a full range of migration services: Import – Import to Zendesk from legacy systems or multiple sources. Export – Export Zendesk data to another platform or centralize it in one place. Merge – Combine multiple Zendesk accounts after an acquisition or for team consolidation. Split – Separate a Zendesk account into multiple instances. What types of data can you import to Zendesk? With our Zendesk importer, you can migrate tickets, contacts, users, companies, attachments, notes, tags, custom fields, side conversations, call recordings, and your entire knowledge base. For selected platforms, you can also migrate macros and triggers. Need help planning your Zendesk import? Contact our team. Why use the Zendesk migration tool? Our Help Desk Migration solution adapts to your business—choose a fully automated DIY approach or customize it to fit your needs. Field mapping – Map ticket, contact, organization, and article fields while preserving relationships. Match agents and assign a default agent to handle data from inactive users. Free Demo Migration – Test your data migration setup with 20 random records or specific IDs before committing. Run unlimited trials to try different settings. Automated options – Customize your Zendesk data migration with features like migrating inline images as attachments, adding tags, moving multilingual articles, updating cross-links, skipping attachments, importing only associated contacts and organizations, and exporting Zendesk side conversations or call recordings. Delta Migration – Migrate only the newest and updated records after your Full Migration, so nothing gets left behind. Interval Migration – Schedule your Zendesk import around business hours. Pause up to five times, with each pause lasting up to five days. Advanced customizations – Request tailored adjustments to a default help desk migration to ensure a smooth migration. Import data to Zendesk from leading platforms Gmail * Outlook * Freshdesk * Freshservice * HubSpot Service Hub * Intercom * Jira Service Management * Kayako * Dynamic 365 * ServiceNow * Deskpro * Gorgias * HappyFox * Kustomer * LiveAgent * ManageEngine * Zoho Desk * Salesforce Service Cloud * SolarWinds * SysAid * Dixa * Halo Service Solutions * Groove and across 76 platforms. How to secure your Zendesk tickets import? Using our Zendesk migration tool, your data stays safe from start to finish. We meet global security standards with features like HIPAA compliance, AWS infrastructure, SOC 2 Type II, SOC3, 2FA, RBAC, and encrypted data processing. Get started with Zendesk import today!