Is ChargeDesk or VTEX by BCR.CX cheaper?

ChargeDesk is the cheaper option — it offers a free plan (Free to install). VTEX by BCR.CX starts at $4.99 per agent, per month. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Should I choose ChargeDesk or VTEX by BCR.CX?

AppRanks cannot separate these two on rating, because neither publishes one. ChargeDesk does carry the larger published review base (160 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ChargeDesk or VTEX by BCR.CX?

Both apps are one-click installs from the Zendesk Marketplace. ChargeDesk has the deeper published review base (160 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

ChargeDesk typically suits early-stage and growth-mode teams based on its published review base (160 reviews). VTEX by BCR.CX typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between ChargeDesk and VTEX by BCR.CX?

Migration support varies by app and category. ChargeDesk and VTEX by BCR.CX both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from VTEX by BCR.CX" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

ChargeDesk vs VTEX by BCR.CX — Zendesk

ChargeDesk vs VTEX by BCR.CX

Name: ChargeDesk
Availability: OnlineOnly
Rating: 4 (160 reviews)

Side-by-side comparison · 24 data points

ChargeDesk

4.0·160reviews

Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk.

zendeskFree to install

Change

1. Listing metadata

Field-level data

	ChargeDesk	VTEX by BCR.CX
Tagline	“Manage PayPal, Stripe, Braintree, WooCommerce, Zuora & more inside Zendesk.”75 chars	“With the new VTEX, looking for your customers have never been so easy!”70 chars
Description	2626 / 5000 chars53% used	1365 / 5000 chars27% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	ChargeDesk	BCR.CX
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between ChargeDesk and VTEX by BCR.CX
Metric	ChargeDesk	VTEX by BCR.CX
Rating	4.0 ★	—
Total reviews	160	0
Free plan	★ Yes	—
Pricing	★ Free to install	$4.99 per agent, per month

3. App details

Long-form description · keyword frequency

ChargeDesk

ChargeDesk is on a mission to improve billing support. Our bespoke payment gateway integration is the most advanced and powerful solution for managing your payment data right inside Zendesk Support tickets. ChargeDesk lets you instantly view every customer's billing history next to their support tickets, then perform key actions such as refunding charges and cancelling subscriptions. You can enable access for your entire company, or select individual support agents to manage customer data. Our powerful role system allows you limit specific actions (such as refunds) to individuals or groups of agents. Our detailed reporting system gives lets agents see a history of actions against a customer and lets you see the most common reasons for refunds and cancellations. Zendesk Support Features Manage your payment data next to support tickets ChargeDesk's powerful algorithm automatically matches customer data to support tickets instantly Search payment data inside Zendesk using customer names, email addresses, charge descriptions and even the last 4 digits of a customer's card Refund charges Cancel subscriptions Request payments from new customers Charge existing customers using their card on file Create subscriptions Authorize and capture payments Apply coupons to customers Send automatic or manual payment reminders Edit customer details including adding VAT numbers Securely update a customer's credit card on file Beautiful Notifications Notify customers when charges are refunded, subscription is cancelled and many, many more events Send PDF invoices to your customers on successful payment Show tax information based on your customer's country (VAT & GST compliant) Customers can add their tax ID to their own invoices Replies to receipts are sent to your helpdesk with billing details attached Use our mobile app to be instantly notified of events in your account Detailed Reports View and download activity reports on broken down by agent Log reasons why refunds and cancellations were performed View a graph of revenue including a breakdown by product See all outstanding and paid invoices Generate a Tax Summary for financial reporting Download historic invoices in bulk Further Information Find out more about our ChargeDesk integration with Zendesk. Watch a video of our Zendesk support app in action. ChargeDesk offers a 14-day risk-free trial, no credit card required. Pricing then starts at $29/mo for 4 agents. Launched in 2014, ChargeDesk helps thousands companies provider better billing support for millions of customers. We'd love for you to join us as well!

Top keywords

support9×2.29%
customers7×1.78%
payment6×1.53%
chargedesk5×1.27%
customer5×1.27%
data5×1.27%
zendesk5×1.27%
agents4×1.02%
billing4×1.02%
card4×1.02%
customer's4×1.02%
invoices4×1.02%

VTEX by BCR.CX

What is VTEX app: VTEX is a new app designed to enhance your customer service experience within the Zendesk platform. It allows you to easily locate and apply customer orders based on the selected fields, create tickets based on their orders, and filter for unfactored orders. With VTEX, you no longer need to search through multiple systems to find the information you need. What are the benefits of VTEX: By integrating VTEX with Zendesk, you can provide faster and more efficient service to your customers, increasing their satisfaction and loyalty to your brand. VTEX automates the process of generating tickets based on customer orders, saving you time and effort. Plus, the ability to filter for unfactored orders ensures that all customer orders are properly accounted for and invoiced, reducing errors and improving your company's bottom line. Why choose BCR.CX apps: At BCR.CX, we are a Brazilian technology startup specialized in Business Processes Outsourcing (BPO) and Business Environment Outsourcing (BEO). Our apps, like VTEX, are designed to help businesses streamline their processes and improve their customer service experience. By choosing BCR.CX apps, you can trust that you are getting quality products that will help your business grow and succeed. Visit our website at https://bcrcx.com/ to learn more about our products and services.

Top keywords

vtex7×3.24%
orders6×2.78%
customer5×2.31%
bcr3×1.39%
bcr cx3×1.39%
business3×1.39%
customer orders3×1.39%

ChargeDesk vs VTEX by BCR.CX

ChargeDesk

1. Listing metadata

2. Categories & rankings

VTEX by BCR.CX

At a glance

AppRanks verdict

3. App details

Frequently asked

Is ChargeDesk or VTEX by BCR.CX cheaper?

Should I choose ChargeDesk or VTEX by BCR.CX?

Which is faster to set up, ChargeDesk or VTEX by BCR.CX?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between ChargeDesk and VTEX by BCR.CX?

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