Side-by-side comparison · 24 data points
| Time Tracking | Custom Object Commentator | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Add Zendesk Custom Objects detail to ticket comments.
| Metric | Time Tracking | Custom Object Commentator |
|---|---|---|
| Rating | 4.0 ★ | — |
| Total reviews | 5.7k | 0 |
| Free plan | ★ Yes | — |
| Pricing | ★ Free | $5.00 per month |
Based on the data on this page, Time Tracking is the stronger choice for most Zendesk Marketplace support teams — 4.0★ vs Custom Object Commentator's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Time Tracking offers a free tier (Free) while Custom Object Commentator starts at $5.00 per month. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Time Tracking has the larger user base (5,678 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Custom Object Commentator's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Time Tracking; mid-market and enterprise support teams with specific feature requirements should evaluate both — Custom Object Commentator's 0-review base may include the workflow context that matches your specific use case better than Time Tracking's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Time Tracking audit • Custom Object Commentator audit
No tracked changes.
Time Tracking is the cheaper option — it offers a free plan (Free). Custom Object Commentator starts at $5.00 per month. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.
AppRanks cannot separate these two on rating, because neither publishes one. Time Tracking does carry the larger published review base (5,678 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Time Tracking has the deeper published review base (5,678 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Time Tracking typically suits established teams with steady usage based on its published review base (5,678 reviews). Custom Object Commentator typically suits early-stage and growth-mode teams based on its published review base (0 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Time Tracking and Custom Object Commentator both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Custom Object Commentator" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
