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1. Listing metadata
Field-level data| Routing | Ticket PDF Download | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Routing | Ticket PDF Download | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
This application allows the user to download tickets as PDF.
| Metric | Routing | Ticket PDF Download |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.0 ★ |
| Total reviews | ★ 12 | 6 |
| Free plan | ★ Yes | — |
| Pricing | Free 14-day trial | Multiple plans available |
Based on the data on this page, Routing is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Ticket PDF Download's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Routing offers a free tier (Free 14-day trial) while Ticket PDF Download starts at Multiple plans available. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Routing; mid-market and enterprise support teams with specific feature requirements should evaluate both — Ticket PDF Download's 6-review base may include the workflow context that matches your specific use case better than Routing's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Routing audit • Ticket PDF Download audit
Routing is the cheaper option — it offers a free plan (Free 14-day trial). Ticket PDF Download starts at Multiple plans available. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Routing has the higher average rating (5.0★ from 12 reviews) compared to Ticket PDF Download (4.0★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Routing holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Routing has the deeper published review base (12 vs 6), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Routing typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Ticket PDF Download typically suits early-stage and growth-mode teams based on its published review base (6 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Routing and Ticket PDF Download both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ticket PDF Download" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.