Is Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg cheaper?

Read Receipts for Zendesk Pro is the cheaper option — it offers a free plan (Free 7-day trial). MS Teams Meeting by Solbeg starts at Multiple plans available. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Read Receipts for Zendesk Pro has the higher average rating (5.0★ from 77 reviews) compared to MS Teams Meeting by Solbeg (4.0★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Read Receipts for Zendesk Pro holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Both apps are one-click installs from the Zendesk Marketplace. Read Receipts for Zendesk Pro has the deeper published review base (77 vs 8), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Read Receipts for Zendesk Pro typically suits early-stage and growth-mode teams based on its published review base (77 reviews). MS Teams Meeting by Solbeg typically suits early-stage and growth-mode teams based on its published review base (8 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Read Receipts for Zendesk Pro and MS Teams Meeting by Solbeg?

Migration support varies by app and category. Read Receipts for Zendesk Pro and MS Teams Meeting by Solbeg both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MS Teams Meeting by Solbeg" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Read Receipts for vs MS Teams Meeting by — Zendesk

Read Receipts for Zendesk Pro vs MS Teams Meeting by Solbeg

Side-by-side comparison · 24 data points

Read Receipts for Zendesk Pro

5.0·77reviews

Add Read Receipts and Email Tracking to Zendesk in Seconds.

zendeskFree 7-day trial

Change

1. Listing metadata

Field-level data

	Read Receipts for Zendesk Pro	MS Teams Meeting by Solbeg
Tagline	“Add Read Receipts and Email Tracking to Zendesk in Seconds.”59 chars	“Connect with your partners by Schedule MS Teams meeting in one click. ”70 chars
Description	2231 / 5000 chars45% used	3065 / 5000 chars61% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Infigos LLC	Solbeg
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Read Receipts for Zendesk Pro and MS Teams Meeting by Solbeg
Metric	Read Receipts for Zendesk Pro	MS Teams Meeting by Solbeg
Rating	★ 5.0 ★	4.0 ★
Total reviews	★ 77	8
Free plan	★ Yes	—
Pricing	Free 7-day trial	Multiple plans available

4. App details

Long-form description · keyword frequency

Read Receipts for Zendesk Pro

Supercharge Zendesk with Email Tracking & Read Receipts Read Receipts for Zendesk brings seamless email tracking and read receipt functionality to Zendesk, empowering support teams with real-time visibility into customer engagement. Instantly know when your message was opened, which comment was read, and what actions your customers took — all from inside Zendesk. Why Choose Read Receipts for Zendesk? Faster Resolutions, Higher CSAT: Reduce resolution time and improve follow-up timing by tracking engagement. Real-Time Analytics: Analyze engagement by agent, group, or automation to make smarter staffing and workflow decisions. Automated Follow-Ups: Trigger follow-ups or reminders for unread tickets to improve response efficiency. Flexible Billing: Pay only for agents who need it, or for every agent in your organization — ideal for teams like VIP Support, Sales, or Renewals. Powerful Features Enhanced Visibility: Know when customers read your messages — improve accountability and follow-up timing. Link Tracking: Track link opens and timestamps to refine outreach and support workflows. Metadata: See helpful diagnostic context such as browser and operating system information (when available). IP Blacklisting: Avoid false positives by excluding known internal or partner IP ranges. Regulatory Support: Built to support GDPR/CCPA compliance efforts with a data-minimization approach. Flexible Configuration: Customize the read receipt sender (e.g., [email protected]). Choose how receipts appear in Zendesk — as private comments or stored via ticket fields. Data & Privacy (Disclosure) Read Receipts only accesses the minimum Zendesk data required to provide read receipt and link tracking functionality. Data is not sold or shared with third parties and is used solely to operate the service. OAuth is used for authorization and credentials are stored securely. For full details, please review our Privacy Policy: Privacy Policy Join our trusted community Read Receipts & Email Tracking was crafted to extend Zendesk’s capabilities and is trusted by teams globally. Get Started Today! Ready to upgrade your customer support workflow? Install now and enable Read Receipts inside Zendesk.

Top keywords

read11×3.49%
zendesk9×2.86%
receipts7×2.22%
read receipts6×1.90%
support6×1.90%
tracking6×1.90%
data3×0.95%
email3×0.95%
email tracking3×0.95%
engagement3×0.95%
link3×0.95%
privacy3×0.95%

MS Teams Meeting by Solbeg

If you use Zendesk and have MS Teams account, with the help of our app you can create the Teams meeting link in your ticket easily and share it with the requester, or even schedule the Teams meeting, add it to your O365 calendar and put the meeting link inside your ticket automatically. Thus, you can plan your support calls with a ticket requester and help them to accelerate the resolution of desired questions. Main features for free: - Generate MS Teams meeting link in one click; - Join Teams meeting from Zendesk directly; - Simplify communication with a requester; - Decrease your ticket resolution time; - Improve your productivity; - One-click and Teams meeting organized. - Additional tag for identification using the extension. Additional features with paid plans: - Schedule MS Teams meetings in one click; - Add meetings to your O365 calendar without leaving Zendesk ticket; - Decide on meeting attendees and send them invitations After installing Schedule MS Teams meeting extension open your Zendesk ticket. In the right-side APP bar, you need to select the installed extension, open it, and authorize in your MS Teams account by clicking on Login to MS Teams account. After clocking Login to MS Teams account, you will be redirected to the MS Teams login page and after successful authorization returned to the page with the app. If you have already logged into O365 account in your browser, the authorization will be processed automatically. NOTE: Depending on your security configuration, at the time of your first installation of the extension the system may ask you to request from MS office administrators access to online meetings. With free subscription plans, after successful authorization, you will see the button Create MS Teams Meeting on the APP panel. Click this button to generate a unique link for Teams Meeting with your ticket requester. Please, specify a convenient time for the Team Meeting with your partner in the reply message for ticket. After the time on both sides is agreed, the meeting participants can join Teams meeting following the created link. Use all available functionality of MS Teams app to discuss the open questions. With both paid subscription plans, you will have additional tab in the right-side APP panel with functionality for scheduling MS Teams meeting. On this tab, you need to put details of a meeting. - Subject – give a title to a meeting to pay attention of attendees to its topic; - Attendees – the field includes automatically added Requester, Assignee, and Followers in the loading page moment. You can edit the list of participants who will be invited to join a meeting. NOTE: If you want to add participants for the meeting from the list of Followers, you added after the app is loaded, please click the reload button. Simultaneously with creating MS Teams meeting the extension addes the tag for the ticket: “msteamsmeetinglink” - for unpaid version and “msteams_meeting” for paid plans. Use all available functionality of MS Teams app to discuss your questions.

Read Receipts for Zendesk Pro vs MS Teams Meeting by Solbeg

Read Receipts for Zendesk Pro

1. Listing metadata

2. Categories & rankings

MS Teams Meeting by Solbeg

At a glance

AppRanks verdict

3. Activity in the last 90 days

Read Receipts for Zendesk Pro · 8 changes

MS Teams Meeting by Solbeg · 1 changes

4. App details

Frequently asked

Is Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg cheaper?

Which has better reviews, Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Should I choose Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Which is faster to set up, Read Receipts for Zendesk Pro or MS Teams Meeting by Solbeg?

Which works better for small vs large Zendesk Marketplace support teams?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Can I migrate data between Read Receipts for Zendesk Pro and MS Teams Meeting by Solbeg?