Aircall for Sell vs Zoom Meetings by Faye — Zendesk

Aircall for Sell vs Zoom Meetings by Faye

Name: Aircall for Sell
Availability: OnlineOnly
Rating: 5 (18 reviews)

Side-by-side comparison · 24 data points

Aircall for Sell

5.0·18reviews

Advanced inbound & outbound calling for Sell, beautiful UX, Enterprise quality

zendeskFree to install

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1. Listing metadata

Field-level data

	Aircall for Sell	Zoom Meetings by Faye
Tagline	“Advanced inbound & outbound calling for Sell, beautiful UX, Enterprise quality”78 chars	“Deliver more personalized service with the Zoom for Zendesk integrations”72 chars
Description	3164 / 5000 chars63% used	3084 / 5000 chars62% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Aircall	Faye Digital
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Aircall for Sell and Zoom Meetings by Faye
Metric	Aircall for Sell	Zoom Meetings by Faye
Rating	★ 5.0 ★	2.0 ★
Total reviews	★ 18	3
Free plan	Yes	Yes
Pricing	Free to install	Free

Keyword	Aircall for Sell	Zoom Meetings by Faye
assurance	Not ranked	#16

5. App details

Long-form description · keyword frequency

Aircall for Sell

Overview Aircall is the only phone system that integrates with both Zendesk Sell and Zendesk Support, and offers robust inbound and outbound capabilities. Connect Aircall with Zendesk Sell to unlock your phone sales performance, boost sales productivity and close deals faster. Sales reps save time with automatic call logging and quick access to the Lead or Contact page. Managers benefit from complete activity data. In just a few clicks integrate with Zendesk Sell, Zendesk Support and 100+ other apps like Shopify, Slack, Segment, Typeform and Gong.io. Start a free trial in 3 minutes, or book a demo of Aircall+Zendesk! View caller details at a glance On incoming calls, caller details are pulled straight from Zendesk Sell and appear on the screen as soon as the phone rings. At a glance, you’ll see the caller’s name and customer status. If the caller is a Contact, you’ll also see all associated Deals. Open the Contact, Lead, or Deal in one click from the Aircall phone app. If the caller does not yet have a record in Zendesk Sell, a new Lead will automatically be created. Get rid of the busy work. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs. All calls are automatically logged as Call Activities in Zendesk Sell along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. All call comments captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk Sell. Leverage advanced phone workflows In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff! With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time. Never miss a beat of your sales performance Leverage the Zendesk Sell reporting tool with Aircall, and consolidate all your activity reporting in Sell, across all your channels, for a real 360 degrees view. Monitor your sales team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your sales conversations. Turbocharge your outbound productivity With the Aircall Power Dialer, load lists of Zendesk Sell contacts into Aircall in 3 clicks, and call down your lists in no time. Data disclosure & security The Aircall–Zendesk integration securely accesses Zendesk data using official APIs and processes only the user and ticket information necessary to log call performed using Aircall. Your data is used exclusively to create or update tickets and is never used for advertising, profiling, or any secondary purposes. Aircall does not permanently store Zendesk ticket content; user IDs and ticket IDs may be cached temporarily to support real-time functionality. Your data is never sold or shared with third parties. All data accessed by Aircall is encrypted in transit and at rest. Aircall complies with GDPR and industry best practices for data protection and privacy.

Top keywords

zendesk15×2.86%
aircall14×2.67%
call10×1.91%
sell10×1.91%
zendesk sell9×1.72%
data8×1.53%
sales7×1.34%
phone6×1.15%
caller5×0.95%
inbound5×0.95%
time5×0.95%
activity3×0.57%

Zoom Meetings by Faye

Check out our other Zoom Integrations Zoom app in the Zoom marketplace With the Zoom Meetings by Faye Integration, resolve customer inquiries faster, simplify workflows and deliver more personalized service. Schedule and launch a Zoom meeting from within Zendesk Save and access meeting recordings, notes and key details in Zendesk Functionality Offer more personalized face-to-face service Certain support inquiries may require a more personal experience such as helping the customer with a physical set-up, recommending a product or taking a look at their environment. In such cases an agent can easily schedule a Zoom Meeting right from within Zendesk. In agent workspace schedule an upcoming zoom meeting and send it to the customer via a calendar invite. Simplify agent workflows Having to login to multiple systems is cumbersome and a waste of time for agents. With this integration, instantly launch a new or schedule Zoom meeting right from within Zendesk. Launch a new or scheduled Zoom meeting from within Agent workspace without having to separately login to Zoom Eliminate data silos It's frustrating for agents to not have key context from previous customer interactions as it impacts their ability to help resolve an inquiry. With this integration access all relevant context anytime within Zendesk. The Zoom Meeting details, recording, transcript, chat, duration and any notes after a call are directly saved within Zendesk as an internal note. Easily access them anytime for future context or quality assurance. Security and data handling Data utilized by the Zendesk/Zoom applications includes account identifiers and profile data (Zoom User ID, Zendesk User ID, Zendesk Domain, Zoom Domain, name, email), plus ticket information, signatures (Zoom App), and meeting recordings. Data is encrypted at rest and in transit using strong standards (AES-GCM 256 at rest; AES 256 with SHA 384 or better in transit). Data is stored in secure US-based cloud data centers. Data is retained only as long as needed while the applications are in use, and geographic/location data is not retained. Access is limited to necessary members of Faye's development and infrastructure teams. Faye does not transfer or process application data outside of supporting the integrations. For more details, see: Zendesk/Zoom Applications Security FAQs This integration is commissioned and funded by Zendesk and provided by Faye Zendesk has worked with customers to gather feedback and requirements, and played an active role in the design of the product. Faye built, maintains, and supports this integration and your use is governed by the agreement provided by Faye. Please contact Faye for any integration questions and support. Installation: This integration requires a two part installation: Install the integration from this listing by clicking 'Install' at the top of this page. Then, select this listing on the Zoom marketplace and install the integration from that marketplace as well. Once you install from both pages you will complete the set-up process.

Frequently asked

Common questions about this comparison

Is Aircall for Sell or Zoom Meetings by Faye cheaper?

Both Aircall for Sell and Zoom Meetings by Faye offer paid plans only. Aircall for Sell starts at Free to install; Zoom Meetings by Faye starts at Free. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Aircall for Sell or Zoom Meetings by Faye?

Aircall for Sell has the higher average rating (5.0★ from 18 reviews) compared to Zoom Meetings by Faye (2.0★ from 3 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Aircall for Sell or Zoom Meetings by Faye?

Aircall for Sell holds the higher average rating (5.0★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Aircall for Sell or Zoom Meetings by Faye?

Both apps are one-click installs from the Zendesk Marketplace. Aircall for Sell has the deeper published review base (18 vs 3), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Aircall for Sell typically suits early-stage and growth-mode teams based on its published review base (18 reviews). Zoom Meetings by Faye typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Aircall for Sell and Zoom Meetings by Faye?

Migration support varies by app and category. Aircall for Sell and Zoom Meetings by Faye both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoom Meetings by Faye" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Aircall for Sell vs Zoom Meetings by Faye

Aircall for Sell

1. Listing metadata

2. Categories & rankings

Zoom Meetings by Faye

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Aircall for Sell · 2 changes

Zoom Meetings by Faye · 0 changes

5. App details

Frequently asked

Is Aircall for Sell or Zoom Meetings by Faye cheaper?

Which has better reviews, Aircall for Sell or Zoom Meetings by Faye?

Should I choose Aircall for Sell or Zoom Meetings by Faye?

Which is faster to set up, Aircall for Sell or Zoom Meetings by Faye?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Aircall for Sell and Zoom Meetings by Faye?

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