All View Display
Remove limitation to the number of displayed views, and display all views accessible to the users. Organize all shared views, personal views, and group-specific views into switchable tabs for easy access in the list view. Clicking each type of view will transfer to the regular view windows of the selected view. Features: Display all views Display views in up to three separate layers. Layer View Settings Add :: to display views in the app. (e.g., macros or custom fields) -- This app does not collect any data entered by users. Data entered by users is stored within Zendesk. Such data is stored and used only within Zendesk and is never stored outside of Zendesk. Furthermore, no data is shared with any third parties. The data is handled strictly within the scope necessary to provide the service and, unless explicitly disclosed, it is never used for unintended purposes such as training AI models. Additionally, no Personally Identifiable Information (PII) or sensitive data will be shared without user consent. If you have any questions or concerns regarding data privacy or security, please reach out via the email address below. zendesk_support@eclect.co.jp -- eclect Inc., the exclusive Master Implementation Partner in Japan/APAC, provides a wide range of services, including license sales, consulting, implementation support, system integration, app development, and more. Installation of this application will be deemed to represent your agreement with, and consent to be bound by, the Terms of Service below. Terms of service(JPN) Terms of service(EN)
Hide Ticket Fields
Hide ticket fields you don't want agents to see This simple and straight forward app hides ticket fields you select in the agent interface for all agents. Need more functionality? Should you have the need for more advanced and granular control and need to hide fields based on the role(s) or group the agent is a member of and/or based on the value of another ticket field, please try out the powerful Field Rules app. Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.
