Recurly for Support vs CRM and Deals — Zendesk

Recurly for Support vs CRM and Deals

Name: Recurly for Support
Availability: OnlineOnly
Rating: 5 (12 reviews)

Side-by-side comparison · 24 data points

Recurly for Support

5.0·12reviews

Serve your subscribers faster and better

zendeskFree to install

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1. Listing metadata

Field-level data

	Recurly for Support	CRM and Deals
Tagline	“Serve your subscribers faster and better”40 chars	“Keep your deals, pipelines, and sales workflow inside Zendesk Support.”70 chars
Description	1844 / 5000 chars37% used	2837 / 5000 chars57% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Recurly	Growthdot
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Recurly for Support and CRM and Deals
Metric	Recurly for Support	CRM and Deals
Rating	5.0 ★	5.0 ★
Total reviews	★ 12	10
Free plan	Yes	Yes
Pricing	Free to install	Free to install

Keyword	Recurly for Support	CRM and Deals
recurly	#2	Not ranked

5. App details

Long-form description · keyword frequency

Recurly for Support

With the emergence of integrated applications, businesses need to ensure their customer information is easily accessible. Whether through your Customer Relationship Management, Enterprise Resource Planning, Accounting, Billing, or Support tools, customer data must be available and actionable to ensure a seamless omnichannel experience. With Recurly for Zendesk, you don’t have to switch to separate tabs or systems to view or change the subscription details of your customers. Your omnichannel view provides you a complete picture of each subscriber--what level subscriber, for how long, and how valuable--plus, Recurly for Zendesk gives you the power to pause, cancel, or refund your customers’ subscription without leaving the Zendesk interface. If a subscriber is at risk of churning, the ability to pause their service is a great way to take a break from the subscription without canceling and losing their billing data, preferences, etc. It’s never ideal to have a subscriber cancel, but it’s a great learning opportunity to improve your retention strategy. If a subscriber requests to cancel their subscription, agents can do so immediately in the Zendesk interface, at the subscriber’s next bill date or at the end of the subscription term. With Recurly for Zendesk, you’ll save time, optimize your revenue, and provide great service to your customers. (https://recurly.com/) provides a versatile subscription billing management platform to handle the entire subscriber lifecycle for market-leading brands worldwide. Growing subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2010, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Top keywords

subscription9×3.23%
recurly6×2.15%
subscriber6×2.15%
zendesk5×1.79%
billing4×1.43%
cancel3×1.08%
customer3×1.08%
customers3×1.08%
recurly for zendesk3×1.08%
businesses2×0.72%
data2×0.72%
ensure2×0.72%

CRM and Deals

CRM and Deals for Zendesk Don’t want to leave Zendesk Support to manage sales? This app makes it real with full integration in your helpdesk. Zendesk CRM and Deals lets you capture sales opportunities that happen during a support process, move them through custom pipelines, and keep customer context in one place. Try it for free for 7 days. Simply install a plugin to your Zendesk. Want to get a personalized app setup? Book a 15-minute demo to customize CRM and Deals for your team and get started faster. What You Can Do with CRM for Zendesk Turn support tickets into sales opportunities When a support conversation reveals a potential sale, you don’t want to switch apps or copy information manually. With CRM and Deals, you can create a deal directly from the ticket view, automatically transferring customer and company details. Run your sales process the way your team works Every team has a unique sales workflow. Build custom pipelines and stages that match your process, move deals with drag-and-drop ease, and automate progression for deals that get stuck. Find the deals that need your attention fast When your pipeline grows, manually searching for deals wastes time. Use filters and quick search to instantly locate deals by assignee, stage, pipeline, or product. Collect the information that matters for each deal Use custom deal forms to collect the details you need, and link deals to specific products or services. Assign user statuses as contact, lead, prospect, or customer to track where each client is in your sales journey. Forecast revenue and focus on top opportunities The default deal form has one handy field called the Expected closing date. With its help, you can plan your sales and get an overview of your performance. Switch to a Forecast mode to see deals you’re expecting to close each month. Measure sales performance and improve results Understand won and lost deals, analyze trends, and review agent or group performance. Record reasons for lost deals and analyze them to identify patterns, improve your process, and prevent future losses. Downloadable reports let you measure results over custom periods and make informed decisions. A Zendesk-native, affordable CRM system CRM and Deals integration for Zendesk brings sales and support together in one place. It’s an affordable alternative to full CRMs like Zendesk Sell or Salesforce, designed specifically for small and mid-sized teams. Secure data practices CRM and Deals by GrowthDot accesses only the Zendesk data needed to deliver its features, follows Zendesk security guidelines, and respects existing roles and permissions. Customer data is processed securely and never shared or sold to third parties. Ready to start with your 7-day free trial? Install it now! P.S. The app is completely free for Sandbox accounts.

Top keywords

deals15×

Frequently asked

Common questions about this comparison

Is Recurly for Support or CRM and Deals cheaper?

Both Recurly for Support and CRM and Deals offer paid plans only. Recurly for Support starts at Free to install; CRM and Deals starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Recurly for Support or CRM and Deals?

Recurly for Support (5.0★, 12 reviews) and CRM and Deals (5.0★, 10 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Recurly for Support or CRM and Deals?

AppRanks cannot separate these two on rating — both sit at 5.0★. Recurly for Support does carry the larger published review base (12 vs 10). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Recurly for Support or CRM and Deals?

Both apps are one-click installs from the Zendesk Marketplace. Recurly for Support has the deeper published review base (12 vs 10), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Recurly for Support typically suits early-stage and growth-mode teams based on its published review base (12 reviews). CRM and Deals typically suits early-stage and growth-mode teams based on its published review base (10 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Recurly for Support and CRM and Deals?

Migration support varies by app and category. Recurly for Support and CRM and Deals both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CRM and Deals" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Recurly for Support vs CRM and Deals

Recurly for Support

1. Listing metadata

2. Categories & rankings

CRM and Deals

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Recurly for Support · 1 changes

CRM and Deals · 0 changes

5. App details

Frequently asked

Is Recurly for Support or CRM and Deals cheaper?

Which has better reviews, Recurly for Support or CRM and Deals?

Should I choose Recurly for Support or CRM and Deals?

Which is faster to set up, Recurly for Support or CRM and Deals?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Recurly for Support and CRM and Deals?

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