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Side-by-side comparison · 24 data points
| Email Tracking | Tickler FREE | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Email Tracking | Tickler FREE |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.0 ★ |
| Total reviews | 120 | ★ 124 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free 14-day trial |
| Built for Shopify | — | — |
Based on the data on this page, Email Tracking is the stronger choice for most Zendesk Marketplace merchants — 5.0★ vs Tickler FREE's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Email Tracking at Free to install, Tickler FREE at Free 14-day trial. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Email Tracking; mid-market and enterprise merchants with specific feature requirements should evaluate both — Tickler FREE's 124-review base may include the workflow context that matches your specific use case better than Email Tracking's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Email Tracking audit • Tickler FREE audit
Both Email Tracking and Tickler FREE offer paid plans only. Email Tracking starts at Free to install; Tickler FREE starts at Free 14-day trial. Compare the per-tier features in the Pricing section above before committing.
Email Tracking has the higher average rating (5.0★ from 120 reviews) compared to Tickler FREE (4.0★ from 124 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Email Tracking fits better if you prioritize rating consistency; Tickler FREE is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace marketplace. Tickler FREE has more onboarding documentation maturity (124 reviews vs 120), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Email Tracking typically suits early-stage and growth-mode stores based on its review-base composition (120 reviews). Tickler FREE aligns more with early-stage and growth-mode stores (124 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Email Tracking and Tickler FREE both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Email Tracking" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.