Email Tracking is the #5 ranked agent productivity app on Zendesk, with a 5.0 average rating from 120 reviews, with a free plan available, as of July 8, 2026.
Email Tracking is a Zendesk Marketplace app. With a rating of 5.0★ from 120 reviews, it currently ranks #5 in the Agent Productivity category.
AppRanks data: Email Tracking ranks #5 in Agent Productivity on Zendesk Marketplace, placing it in the top 2% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Email Tracking is a category-leading Zendesk app with a growing review traction. It is listed in the Agent Productivity category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 120 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
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Category rankings
As of Jul 8, 2026- Agent Productivity#5of 345Top 2%
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Competitors & alternatives
Email Trackingdoesn't have curated competitor matchups yet. Other tracked agent productivity apps on Zendesk:
Where Email Tracking stands in the Agent Productivity category
Email Tracking ranks #5 of 345 apps in the Agent Productivity category, placing it in the top 2% of the listing.
Frequently asked questions
What is Email Tracking?
Email Tracking is an app for Zendesk. It currently holds a 5.0-star rating from 120 merchant reviews, and AppRanks has been tracking its public marketplace data on a daily refresh cycle. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Email Tracking?
Email Tracking is actively installed across Zendesk stores tracked by AppRanks. Its review base of 120 suggests adoption is concentrated in growth-stage and mid-market stores. It is part of the Agent Productivity category on Zendesk.
Where does Email Tracking rank on Zendesk?
Email Tracking currently sits at position #5 in the Agent Productivity category on Zendesk. That places it in the top 1% of 345 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.