Side-by-side comparison · 24 data points
Create Azure DevOps work items from Zendesk, track check-ins, and sync comments both ways. No Azure DevOps account needed for agents. Free trial included.
| Azure DevOps by Git-Zen | Hexnode MDM | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Azure DevOps by Git-Zen | Hexnode MDM |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 18 | 4 |
| Free plan | Yes | Yes |
| Pricing | Free 7-day trial | Free to install |
Based on the data on this page, Hexnode MDM is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Azure DevOps by Git-Zen's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Azure DevOps by Git-Zen at Free 7-day trial, Hexnode MDM at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Hexnode MDM; mid-market and enterprise support teams with specific feature requirements should evaluate both — Azure DevOps by Git-Zen's 18-review base may include the workflow context that matches your specific use case better than Hexnode MDM's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Azure DevOps by Git-Zen audit • Hexnode MDM audit
| Keyword | Azure DevOps by Git-Zen | Hexnode MDM |
|---|---|---|
| trial included | #5 | Not ranked |
| both ways | #10 | Not ranked |
No tracked changes.
Both Azure DevOps by Git-Zen and Hexnode MDM offer paid plans only. Azure DevOps by Git-Zen starts at Free 7-day trial; Hexnode MDM starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Hexnode MDM has the higher average rating (5.0★ from 4 reviews) compared to Azure DevOps by Git-Zen (4.0★ from 18 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Hexnode MDM holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Azure DevOps by Git-Zen has the deeper published review base (18 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Azure DevOps by Git-Zen typically suits early-stage and growth-mode teams based on its published review base (18 reviews). Hexnode MDM typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Azure DevOps by Git-Zen and Hexnode MDM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Hexnode MDM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
