Azure DevOps by Git-Zen is the #12 ranked it and hr app on Zendesk, with a 4.0 average rating from 18 reviews, with a free plan available, as of Sep 8, 2026.
Azure DevOps by Git-Zen is a Zendesk Marketplace app by Git-Zen. With a rating of 4.0★ from 18 reviews, it currently ranks #12 in the IT and HR category.
AppRanks data: Azure DevOps by Git-Zen ranks #12 in IT and HR on Zendesk Marketplace, placing it in the top 9% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Azure DevOps by Git-Zen is a well-rated Zendesk app with a limited review volume. It is listed in the IT and HR category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 18 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Git-Zen — established developer track record
Cons
- −Limited review base (18) — ratings can shift significantly with new feedback
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About Azure DevOps by Git-Zen
How Azure DevOps by Git-Zen works
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Azure DevOps by Git-Zen
Customer issues arrive in Zendesk. Engineering work happens in Azure DevOps. Right now, moving information between them is manual. Things get missed.
Git-Zen connects both systems so work items are created, linked, and updated automatically, in both directions.
How It Works
From a Zendesk ticket, agents can:
* Create any Azure DevOps work item in one click: Bug, Feature, User Story, Task, Epic, or any custom type
* Set area path, iteration, priority, severity, assignee, and custom fields at creation time
* Link an existing work item to the ticket
* See all work item updates, comments, and check-ins appear automatically in the ticket timeline
From Azure DevOps, developers can:
* Reference a Zendesk ticket number in a check-in or commit. It appears in the ticket automatically
* Leave work item comments that flow into Zendesk as public or private notes
No Azure DevOps account needed for support agents. No Zendesk access needed for developers.
Key Features
All work item types: Create Bugs, Features, User Stories, Tasks, Epics, or custom work item types directly from Zendesk
Area paths & iterations: Set sprint and area path at creation time, without leaving Zendesk
Custom fields: Map any Azure DevOps custom fields when creating work items
Check-in tracking: Every commit that references a ticket appears inside Zendesk with the files it touched
Two-way comment sync: Work item comments appear in Zendesk; ticket comments post to Azure DevOps
Multiple work items per ticket: Link as many work items as needed to one ticket
Auto-tagging: Zendesk tickets are automatically tagged when linked or when work items are resolved
Role-based permissions: Control which agents can create or modify work items
Simple per-agent pricing: $4 per Zendesk agent, per month. Unlimited tickets and integrations. Free trial included.
Works with Dev.Azure.com.
Security & Data Disclosure
Git-Zen relays data between Zendesk and Azure DevOps in real time: ticket subject, description, and comments are read from and written to your Zendesk account, and corresponding work item data (title, description, status, assignee, labels, and comments) is read from and written to your Azure DevOps account, to keep both systems in sync. We store your OAuth access tokens (encrypted) and account configuration (connected Azure DevOps account/workspace, sync settings, field mappings) on Git-Zen servers so we can act on your behalf. We do not separately retain ticket or work item content on our servers -- sync state is written back into a private custom field on the Zendesk ticket itself. Authentication uses OAuth 2.0 for both Zendesk and Azure DevOps.
For more information, visit https://www.git-zen.com
Screenshots
Category rankings
As of Sep 9, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Azure DevOps by Git-Zen ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #5
Competitors & alternatives
Azure DevOps by Git-Zen doesn't have curated competitor matchups yet. Other tracked it and hr apps on Zendesk:
Where Azure DevOps by Git-Zen stands in the IT and HR category
Azure DevOps by Git-Zen ranks #12 of 134 apps in the IT and HR category, placing it in the top 9% of the listing.
Frequently asked questions
What is Azure DevOps by Git-Zen?
Azure DevOps by Git-Zen is an app for Zendesk. It currently holds a 4.0-star rating from 18 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the IT and HR category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Git-Zen.
Who uses Azure DevOps by Git-Zen?
Azure DevOps by Git-Zen is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the IT and HR category on Zendesk.
Where does Azure DevOps by Git-Zen rank on Zendesk?
Azure DevOps by Git-Zen currently sits at position #12 in the IT and HR category on Zendesk. That places it in the top 9% of 134 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.