Github Integration By Integratecloud vs GitHub by TissueApp

Github integration app by Integratecloud is a simple integration between Zendesk and Github. Support agents using this app can create, link, notify Github issues. You can collaborate your support team and developers in one place. Zendesk - Github app allows the support agents to create Github issues from Zendesk ticket form. Zendesk - Github app also allows support agents to link existing Zendesk tickets to an existing Github issues. In addition, Zendesk - Github app allows support agents to help notify the Github team, by sending comments from Zendesk support. We also support customization based on customer request and tailored to your needs! We bring Github closer to your business requirements! Github Integration App by IntegrateCloud, allows the users to create Github issues right inside the Zendesk form. It also allows you to link existing Zendesk tickets to an existing Github issues. In addition, it allows Agents to notify the Github team, by sending comments inside Zendesk Support. We also support customization based on customer request and tailored to your needs! We bring Github closer to your business model! The App has 5 buttons, New Issue Link Issue Linked Tickets Post a Comment GitHub Issue comments New Issue: When clicked on the New Issue tab, select the project under which you want to create the issue. Based on the selection it will load all the Github fields. The User can make the selection and click on Create button which would create issue in Github and then display the corresponding Github issue Id in the App. Link to Issue: This tab allows you to link an existing Zendesk Ticket. It can be linked to one or multiple issues in Github . Post a Comment: This tab allows the user to send notifications to the Github team which would show up as comments in Github . GitHub Issue comments: This tab shows you all the linked Github issue comments log to current Zendesk ticket. Note: The Zendesk GitHub integration app is available for full 30 day free trial For more information, please visit our website at https://integratecloud.com for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-git-hub-connector.

TissueApp for GitHub Seamless Zendesk – GitHub Integration TissueApp is a reliable, two-way Zendesk–GitHub integration that eliminates the headaches of managing tickets and issues across separate platforms. Whether your help desk team works in Zendesk or your developers and engineers prefer GitHub, TissueApp synchronizes tickets, GitHub issues, pull requests, and comments in real time to keep everyone aligned. Key Benefits Two-Way Sync: Updates in GitHub—including issue tracking, pull requests, and commit comments—appear instantly in Zendesk. Likewise, when your support agents add private or public comments in Zendesk, those updates are automatically reflected in GitHub. Full Privacy: We never store your repository data or read your code. TissueApp simply acts as a secure, real-time synchronization layer between Zendesk and GitHub—respecting your data and code confidentiality every step of the way. Streamlined Collaboration: Help desk agents can see all relevant GitHub issue details (status, assignees, labels, pull request links) right in Zendesk, while developers can see the original ticket context in GitHub without needing extra Zendesk licenses. Faster Escalations: Tired of juggling multiple systems or copy-pasting issue updates? TissueApp's escalation process lets you file a GitHub issue from a Zendesk ticket in a few clicks, complete with all relevant attachments and notes. Unlimited Repositories & Advanced Settings: Connect as many GitHub repos as you need, set custom sync rules, and configure your workflow to match your team's existing processes—ideal for both small businesses and enterprise-level DevOps teams. How It Works Install & Configure: Add TissueApp to your Zendesk account and link your GitHub organization or repository. Map Fields: Decide which fields, labels, or statuses you want to keep in sync, including private comments or attachments. Collaborate Seamlessly: Your support staff stays in Zendesk, logging customer issues and updates. Your developers remain in GitHub, working on issues and pull requests. TissueApp ensures both platforms are always up to date. Why TissueApp? Centralized Visibility: Keep everyone on the same page: Customer Support sees real-time DevOps updates, while Engineering sees the problem details and technical support context. Save Time & Resources: Eliminate double entry and cut down on status update emails or Slack messages. TissueApp handles the entire sync workflow behind the scenes. Reliable & Secure: We built TissueApp to ensure your data and code stay private. No advanced technical overhead required—just configure and go. Plans for Every Team Starter ($30/mo): Two-way sync, unlimited repositories, advanced settings, priority support. Business ($25/mo billed annually): Everything in Starter plus custom integrations. Enterprise (Custom): Tailored for large SaaS or DevOps teams needing specialized features. Join over 5,000 support agents and developers who have simplified their Zendesk–GitHub collaboration with TissueApp. Try a demo today and see how TissueApp helps your team resolve issues faster, keep customer support in sync with engineering, and deliver a seamless technical support experience. for more information, please visit our website at https://www.tissueapp.com/GitHub