Side-by-side comparison · 24 data points
Softphone.Pro is the advanced VoIP\SIP softphone for contact centre agents
| Softphone.Pro | Recurly for Support | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
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| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Softphone.Pro | Recurly for Support |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | 2 | ★ 12 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free to install |
Based on the data on this page, Recurly for Support is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Softphone.Pro's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Softphone.Pro at Free to install, Recurly for Support at Free to install. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Recurly for Support; mid-market and enterprise support teams with specific feature requirements should evaluate both — Softphone.Pro's 2-review base may include the workflow context that matches your specific use case better than Recurly for Support's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Softphone.Pro audit • Recurly for Support audit
| Keyword | Softphone.Pro | Recurly for Support |
|---|---|---|
| recurly | Not ranked | #3 |
No tracked changes.
Both Softphone.Pro and Recurly for Support offer paid plans only. Softphone.Pro starts at Free to install; Recurly for Support starts at Free to install. Compare the per-tier features in the Pricing section above before committing.
Recurly for Support has the higher average rating (5.0★ from 12 reviews) compared to Softphone.Pro (4.0★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Recurly for Support holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Recurly for Support has the deeper published review base (12 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Softphone.Pro typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Recurly for Support typically suits early-stage and growth-mode teams based on its published review base (12 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Softphone.Pro and Recurly for Support both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Softphone.Pro" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
