Side-by-side comparison · 24 data points
Zendesk-JIRA Integration using IntegrateCloud. Quickly integrate Zendesk JIRA.
| JIRA Integration by IntegrateCloud | Azure DevOps by IntegrateCloud Free | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
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| Listed | — | — |
| Last updated | — | — |
Seamless Azure DevOps integration between Zendesk - Azure DevOps. Create, Notify
| Metric | JIRA Integration by IntegrateCloud | Azure DevOps by IntegrateCloud Free |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | 23 | ★ 120 |
| Free plan | Yes | Yes |
| Pricing | Free to install | Free |
Based on the data on this page, Azure DevOps by IntegrateCloud Free is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs JIRA Integration by IntegrateCloud's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: JIRA Integration by IntegrateCloud at Free to install, Azure DevOps by IntegrateCloud Free at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Azure DevOps by IntegrateCloud Free has the larger user base (120 reviews vs 23), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. JIRA Integration by IntegrateCloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Azure DevOps by IntegrateCloud Free; mid-market and enterprise support teams with specific feature requirements should evaluate both — JIRA Integration by IntegrateCloud's 23-review base may include the workflow context that matches your specific use case better than Azure DevOps by IntegrateCloud Free's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: JIRA Integration by IntegrateCloud audit • Azure DevOps by IntegrateCloud Free audit
| Keyword | JIRA Integration by IntegrateCloud | Azure DevOps by IntegrateCloud Free |
|---|---|---|
| integratecloud quickly | #2 | Not ranked |
| integrate zendesk | #5 | Not ranked |
Both JIRA Integration by IntegrateCloud and Azure DevOps by IntegrateCloud Free offer paid plans only. JIRA Integration by IntegrateCloud starts at Free to install; Azure DevOps by IntegrateCloud Free starts at Free. Compare the per-tier features in the Pricing section above before committing.
Azure DevOps by IntegrateCloud Free has the higher average rating (5.0★ from 120 reviews) compared to JIRA Integration by IntegrateCloud (4.0★ from 23 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Azure DevOps by IntegrateCloud Free holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Azure DevOps by IntegrateCloud Free has the deeper published review base (120 vs 23), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
JIRA Integration by IntegrateCloud typically suits early-stage and growth-mode teams based on its published review base (23 reviews). Azure DevOps by IntegrateCloud Free typically suits early-stage and growth-mode teams based on its published review base (120 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. JIRA Integration by IntegrateCloud and Azure DevOps by IntegrateCloud Free both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from JIRA Integration by IntegrateCloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
