JIRA Integration by IntegrateCloud vs Help Center Export

IntegrateCloud creates a seamless workflow between Zendesk Support tickets and Jira issues and unites your support and engineering teams.Support teams can easily escalate and link Zendesk tickets to Jira issues. Notify engineering of bugs that are impeding your customer's experience and get updates on the issue's resolution—all from within Zendesk JIRA data WITHIN ZENDESK: Jira data is displayed in the Zendesk sidebar, next to a ticket. Link one or more Zendesk tickets to existing Jira issues. Create a new Jira issue from within Zendesk with all the info your engineering team needs. Notify a Jira user through a comment in Zendesk. Tags from Zendesk to Jira are shared allowing you to power your workflows. Automatically create new JIRA issues using triggers. JIRA Integration App by IntegrateCloud allows the users to create JIRA Issues right inside the Zendesk form.It also allows you to link existing Zendesk tickets to an existing JIRA Issues. Zendesk - JIRA app by IntegrateCloud also allows syncing of comments and status and other custom fields from Zendesk to JIRA and from JIRA to Zendesk .syncing of comments from Zendesk to JIRA and JIRA to Zendesk will help you alot in increasing the productivity of your team. Zendesk - The Zendesk JIRA app by IntegrateCloud is easy to setup and use.The Zendesk - JIRA app provides huge number of features in the app like Create New JIRA Issue, Link Existing JIRA Issue, Notify linked JIRA Issues, View History of JIRA Issue ** Create JIRA Issue ** When clicked on the Create Issue button it loads the JIRA project, JIRA Issue type and based on the selection it will load all the JIRA fields like reporter, assignee custom fields The User can make the selection and click on Create Issue which would create issue in JIRA and then display the corresponding JIRA Id in the App. Link Existing JIRA Issues The Link button in the Zendesk-JIRA app allows the support agent to link an existing JIRA Workitem # to the current Zendesk ticket. Zendesk - JIRA app allows the user to create or link multiple JIRA Issues to one Zendesk ticket. ** Notify linked JIRA Issues ** This button allows the user to send notifications to the JIRA team which would show up as comments in JIRA. JIRA Issue History In the Zendesk - JIRA app JIRA Issue history modal shows the details of JIRA Issue history including the comments and few other details of the linked JIRA Issue.Users can also send the notifications to JIRA Issues. Syncing of Comments and Status In the Zendesk-JIRA Integration app Syncing lets you enable the syncing of comments,status and attachments from JIRA to Zendesk and syncing of comments from Zendesk to JIRA instantly. Note: The Zendesk JIRA integration app is available for full 30 day free trial For more information, please visit our website at https://integratecloud.com for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-and-jira-integration THIS APP SUPPORTS MULTIPLE JIRA INSTANCES as well MULTIPLE Zendesk instances.

Help Center Export by Swifteq is a free, user-friendly tool designed to streamline the management of your Zendesk Help Center. This app makes it effortless to export and share your Zendesk knowledge base (KB) content — saving you time and helping you deliver content anywhere, anytime. Whether you’re creating backups, distributing guides, or archiving essential information, Help Center Export is your one-stop solution. Features: What Makes Help Center Export a Must-Have? ✅ Comprehensive CSV Export Seamlessly export all your Zendesk Help Center articles, including metadata such as titles, sections, links, labels, and updated times, into a single CSV file for easy analysis. ✅ Quick and Easy Article Exports Export your entire Knowledge Base in just a few clicks. Say goodbye to time-consuming manual processes! ✅ Broken Link Detection Automatically identify and export various types of broken links—including internal, external, images, and videos—ensuring your help center remains reliable and user-friendly. ✅ Support for Multiple Languages Manage and export articles across different languages within your Zendesk Help Center, catering to a diverse customer base. ✅ Data Security Assurance Your data is accessed securely via Zendesk's API, with all information removed automatically after the export is generated, ensuring your content remains protected. ✅ Effortless Integration The app integrates directly with your Zendesk platform, allowing for secure and efficient data access without disrupting your existing workflows. Benefits: Why Choose Help Center Export? ⏱️ Time-Saving Efficiency Quickly obtain a holistic view of your help center's content, enabling you to plan audits, updates, or revamps without the need for manual data collection. 🔍 Improved Content Quality By detecting and addressing broken links and images, you enhance the reliability and professionalism of your help center, leading to a better user experience. 📈 Enhanced Decision-Making Access to detailed article metadata in one place allows you to make informed decisions regarding content updates, restructuring, or optimization strategies. 🌍 Increased Accessibility Provide offline access to your Knowledge Base, enabling users to find the information they need anytime, anywhere. 🔄 Maintain Workflow Efficiency Integrate smoothly into your Zendesk workflow so your support teams can focus on what matters most—helping customers. 🔐 Peace of Mind with Backups Safeguard your content with regular backups to ensure you never lose important knowledge base data. 🤝 Better Team Collaboration Exported data can be shared across teams, facilitating collaborative efforts in content management, quality assurance, and customer support. 💰 Cost-Effective Solution As a 100% free tool, Help Center Export provides valuable insights and functionalities without impacting your budget, making it an ideal choice for businesses of all sizes. 🔒 Secure Data Management Rest easy knowing your exported data is handled with care, ensuring compliance with privacy and security standards. Get started in few easy steps Sign up for an account at swifteq.com/zendesk-kb-export Connect Swifteq to Zendesk Support. This will allow us to load your kb articles only. Go for a coffee or two ☕️ Get the export in your email inbox. Support and Resources: For assistance or more information, visit our support page or contact our support team directly through the app. About the Developer: Help Center Export App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do. Start your free export today and take the first step towards a more organized and reliable Help Center. Data Privacy: Help Center Export processes help center data only and does not store customer or ticket data. For more details, visit swifteq.com/data-zendesk-apps 👉 Start Using Help Center Export Today!