JIRA Integration by IntegrateCloud vs IntegrateCloud Connector for Azure DevOps Pro

IntegrateCloud creates a seamless workflow between Zendesk Support tickets and Jira issues and unites your support and engineering teams.Support teams can easily escalate and link Zendesk tickets to Jira issues. Notify engineering of bugs that are impeding your customer's experience and get updates on the issue's resolution—all from within Zendesk JIRA data WITHIN ZENDESK: Jira data is displayed in the Zendesk sidebar, next to a ticket. Link one or more Zendesk tickets to existing Jira issues. Create a new Jira issue from within Zendesk with all the info your engineering team needs. Notify a Jira user through a comment in Zendesk. Tags from Zendesk to Jira are shared allowing you to power your workflows. Automatically create new JIRA issues using triggers. JIRA Integration App by IntegrateCloud allows the users to create JIRA Issues right inside the Zendesk form.It also allows you to link existing Zendesk tickets to an existing JIRA Issues. Zendesk - JIRA app by IntegrateCloud also allows syncing of comments and status and other custom fields from Zendesk to JIRA and from JIRA to Zendesk .syncing of comments from Zendesk to JIRA and JIRA to Zendesk will help you alot in increasing the productivity of your team. Zendesk - The Zendesk JIRA app by IntegrateCloud is easy to setup and use.The Zendesk - JIRA app provides huge number of features in the app like Create New JIRA Issue, Link Existing JIRA Issue, Notify linked JIRA Issues, View History of JIRA Issue ** Create JIRA Issue ** When clicked on the Create Issue button it loads the JIRA project, JIRA Issue type and based on the selection it will load all the JIRA fields like reporter, assignee custom fields The User can make the selection and click on Create Issue which would create issue in JIRA and then display the corresponding JIRA Id in the App. Link Existing JIRA Issues The Link button in the Zendesk-JIRA app allows the support agent to link an existing JIRA Workitem # to the current Zendesk ticket. Zendesk - JIRA app allows the user to create or link multiple JIRA Issues to one Zendesk ticket. ** Notify linked JIRA Issues ** This button allows the user to send notifications to the JIRA team which would show up as comments in JIRA. JIRA Issue History In the Zendesk - JIRA app JIRA Issue history modal shows the details of JIRA Issue history including the comments and few other details of the linked JIRA Issue.Users can also send the notifications to JIRA Issues. Syncing of Comments and Status In the Zendesk-JIRA Integration app Syncing lets you enable the syncing of comments,status and attachments from JIRA to Zendesk and syncing of comments from Zendesk to JIRA instantly. Note: The Zendesk JIRA integration app is available for full 30 day free trial For more information, please visit our website at https://integratecloud.com for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-and-jira-integration THIS APP SUPPORTS MULTIPLE JIRA INSTANCES as well MULTIPLE Zendesk instances.

Azure DevOps integration by IntegrateCloud is seamless integration between Zendesk and Azure DevOps. Connect Zendesk support and Azure Devops development teams using IntegrateCloud. Azure DevOps integration allows the agents to create DevOps work items from Zendesk ticket easily. Create Bug,Epic,Feature,User Story,Product Backlog work item right from the app. . They can use this app search and link existing work items and notify Azure DevOps work items. Using this app, you can collaborate with your support Zedesk Agents can search and link existing workitems from Azure Devops in the IntegrateCloud app itself. Zendesk - Azure DevOps app by IntegrateCloud also allows syncing of comments and status and other custom fields from Zendesk to Azure Devops and from Azure Devops to Zendesk . The app integration syncing of comments from Zendesk to Azure DevOps and Azure DevOps to Zendesk will help you alot in increasing the productivity of your team. Zendesk - The Zendesk Azure Devops app by IntegrateCloud is easy to setup and use.The Zendesk - Azure DevOps app provides huge number of features in the app like Create New Work Item, Link Existing Work Item, Notify linked work items, View History of Work Item, Search and link Work Item. Create New Work Item The Create Work Item: lets the Zendesk user create a new work item # in Azure DevOps platform. The Support agent can select different fields like Project, Work Item Type (like Bug, Feature, Epic,Task, Product Backlog, Issue or any other Custom Work Item), Area, Iteration, Custom Fields, Upload Fields. Based on Zendesk user inputs and selections in the Create new Work Item form, the work item will be created instantly in the Azure DevOps and then display the corresponding information details will be displayed in the Azure DevOps integration app. Link Existing Work Item The Link button in the Zendesk-Azure DevOps app allows the support agent to link an existing Azure DevOps Workitem # to the current Zendesk ticket. Zendesk - Azure DevOps app allows the user to create or link multiple work items to one Zendesk ticket. Notify linked Work Items Notify button in Zendesk - Azure DevOps app allows the support agent to notify all or particular Azure DevOps work items. The linked ticket information will be displayed in the comment in the Azure DevOps Work Item. The support agent can also send the files from Zendesk to Azure Devops while notifying. Work Item History In the Zendesk - Azure DevOps app Work Item history modal shows the details of work item history including the comments and few other details history of the linked work item.Users can link existing work items to any Zendesk tickets. Users can also send the notifications to work items. Syncing of Comments and Status In the Zendesk-Azure DevOps Integration app Syncing lets you enable the syncing of comments,status and attachments from Azure DevOps to Zendesk and syncing of comments from Zendesk to Azure DevOps instantly. The Zendesk Azure Devops integration app is available for full 30 day free trial For more information, please visit our website at https://integratecloud.com for any help related to setup, please visit to our support website https://support.integratecloud.com/zendesk-azure-devops-connector