Super Views vs Ticket Analytics

Super Views replaces native Zendesk ticket views with a faster, richer way to see and triage your tickets. Why Super Views? Native views cap out at 30 tickets and a single sort column, forcing agents to page through lists and lose context. Super Views shows up to 1000 tickets per view with multi-column sorting, color coding, and instant CSV export - all inside the agent workspace. Key Features - View up to 1000 tickets per view (vs 30 native) - Multi-column sorting with visual sort pills - Color-coded rows by priority, SLA breach, and VIP status - Flags column with at-a-glance dot indicators - SLA remaining-time column for fast triage - One-click CSV export with resolved names and dates - Ticket preview on hover - Auto-refresh keeps your view current Built for Teams of Every Size The free plan includes up to 100 tickets per view and single-column sorting. Upgrade to Pro for up to 1000 tickets, unlimited multi-column sorting, row coloring, flags, the SLA column, and CSV export at $5 per agent per month with a 14-day free trial. No Data Leaves Zendesk Super Views is 100% client-side. It reads your ticket and view data through the Zendesk Apps Framework (ZAF) and renders everything in the browser. No external servers. No data storage. No third-party tracking. Your data stays in your Zendesk instance. Full privacy policy: https://elephatech.com/privacy Built by Elephatech. Questions or feature requests? Reach us at support@elephatech.com.

Give agents real-time insight on a ticket. Overview of stats on a ticket You'll be able to see these stats: Relative date when a ticket was created Relative date when a ticket was last updated How many comments a ticket has Ideal for organizations that need more insight in a single ticket Give agents real-time insight on a ticket. Sparkly, Amsterdam, the Netherlands.