Bulk CC & Followers Remover vs Azure DevOps Integration

About SupportZen SupportZen builds lightweight, privacy-first tools that help support teams work faster inside Zendesk. What Bulk CC & Followers Remover does well Managing CCs and Followers one ticket at a time is slow and error-prone. Bulk CC & Followers Remover gives admins and agents a safe, efficient way to clean up tickets at scale. Search by email address across tickets Works on tickets in New, Open, Pending, On-hold, Solved, and optionally Closed status (depending on the filters you choose) Shows clear ticket context: subject, requester, and status for each match Bulk remove CCs, collaborators (when CC removal is enabled), and Followers in safe batches with progress tracking Handles large sets (auto-batching with retry/backoff for rate limits) Clear notes: Closed or Archived tickets cannot be altered by Zendesk and are skipped automatically Data handling & disclosures We take data minimization and security seriously. Data accessed: Ticket metadata (ID, subject, status, requester, org, assignee), CC/Follower lists, and related user records needed to validate or remove entries. How data is processed: All API calls are made via the Zendesk Apps Framework (ZAF) from the agent’s browser session. Data is used only in-session to render search results and apply removals. Storage & transmission: We do not send customer data to any external servers or third-party services. No data is persisted beyond the agent’s browser memory. Access controls: The app respects the signed-in agent’s Zendesk permissions; it cannot access tickets or users the agent is not authorized to view. Misuse prevention: No background collection, tracking, or secondary use. Data is not shared, sold, or used for training. Configuration: No configuration is required. All operations run in-session using the agent’s own API permissions. For more information, contact [email protected].

Azure DevOps integration app is an easy to use integration between Zendesk and Azure DevOps. Support agents can easily create new Azure DevOps work items and get in touch with developers in one place. They can use this app search and link existing work items and notify Azure DevOps work items. Using this app, you can collaborate with your support team and developers in one place. Zendesk - Azure DevOps integration app allows the agents to create Azure DevOps work items from Zendesk ticket easily. Zendesk - Azure DevOps app also allows syncing of comments and status from Azure DevOps to Zendesk and Zendesk to Azure DevOps. The app integration syncing of comments from Zendesk to Azure DevOps and Azure DevOps to Zendesk will help you alot in increasing the productivity of your team. . Zendesk - Azure DevOps integration app comes with a huge number of Premium features. The Zendesk Azure DevOps Integration app is totally flexible to meet your needs. If you have any customization requirements. Please contact at support with your requirements and they will help you to meet your requirements! We bring Zendesk - Azure DevOps integration app closer to your business model requirements! The Zendesk - Azure DevOps app provides huge number of features in the app like Create New Work Item, Link Existing Work Item, Notify linked work items, View History of Work Item, Search Work Item, Customize the view, Configure App and much more. Create New Work Item: The Create Work Item: lets the Zendesk user create a new work item # in Azure DevOps platform. The Support agent can select different fields like Project, Work Item Type (like Bug, Feature, Epic,Task, Product Backlog, Issue or any other Custom Work Item), Area, Iteration, Custom Fields, Upload Fields. Based on Zendesk user inputs and selections in the Create new Work Item form, the work item will be created instantly in the Azure DevOps and then display the corresponding information details will be displayed in the Azure DevOps integration app. -Link Existing Work Item: The Link button in the Zendesk-Azure DevOps app allows the support agent to link an existing Azure DevOps Workitem # to the current Zendesk ticket. Zendesk - Azure DevOps app allows the user to create or link multiple work items to one Zendesk ticket. -Notify linked Work Items: Notify button in Zendesk - Azure DevOps app allows the support agent to notify all or particular Azure DevOps work items. The linked ticket information will be displayed in the comment in the Azure DevOps Work Item. The support agent can also send the files from Zendesk to Azure Devops while notifying. -Work Item History: In the Zendesk - Azure DevOps app Work Item history modal shows the details of work item history including the comments and few other details history of the linked work item. -Configure App: In the Zendesk-Azure DevOps configure app modal will allow you to map certain fields from Zendesk to Azure DevOps and Azure DevOps to Zendesk. Search Work Item The Search button allows the Zendesk agents to search existing work items. . They can link existing work items to any Zendesk tickets. They can also send the notifications to work items without linking to the current ticket. They can search the work items based on a couple of parameters directly from Azure DevOps. Syncing of Comments and Status: In the Zendesk-Azure DevOps Integration app Syncing lets you enable the syncing of comments,status,attachments from Azure DevOps to Zendesk and syncing of comments from Zendesk to Azure DevOps instantly. The Zendesk - Azure DevOps Integration app is limited to One Project and upto 20 work items per month in free version. Privacy Policy: Your data privacy is important to us. Please review our Privacy Policy at https://devopsintegration.io/privacy. For more information, please visit our website at https://devopsintegration.io/azure-devops-integration