HiBob
Unleash HiBob Inside Zendesk and Transform HR Support Forever HiBob is the modern HRIS platform that sweeps away disconnected tools and manual busywork. Now bring all of that power straight into the place your team already lives: Zendesk. Stop tab-hopping. Stop copy-pasting. Stop making employees wait. The HiBob app puts your HiBob HR data directly inside Zendesk so your team can: ✅ Crush HR request times ✅ Wipe out payroll and benefits errors ✅ Master seat provisioning and permissions with total confidence One interface. Zero context switching. Maximum momentum! What Can You Do with the HiBob App? 👀 Instant, Total Employee Visibility – Every HiBob employee detail, right there in the Zendesk ticket, the second you open it. ⚙️ Take Action Without Ever Leaving Zendesk – Jump straight to the employee in HiBob and switch a requester's primary Zendesk email in a click. 🔄 Stay Perfectly in Sync – Your HiBob employee data and your Zendesk user fields, relentlessly aligned. Command Your Sync From Inside Zendesk Admins get a dedicated HiBob control center right in the Zendesk navigation bar: Your fields, your rules – Map HiBob employee fields to the Zendesk user fields you already have. Look before you leap – A dry run reveals exactly what would change before a single value is written. Total transparency – A complete activity log shows what every sync updated, skipped or could not process. Introducing the HiBob and Zendesk Integration Trusted By FAQ ❓ How much time does the setup take? Blink and it's done: install the app, connect your HiBob account, and you're live in minutes. ❓ Which Zendesk and HiBob plans does this work with? All of them. Every Zendesk plan, and every HiBob version that supports API access. ❓Security and Compliance: The HiBob and Zendesk integration is engineered with uncompromising, enterprise-grade security, so your data stays locked down at all times: 🔐 Data Encrypted in Transit: All communications between our app and Zendesk use secure TLS 1.2 or higher encryption protocols. 🌐 Secure HTTPS Protocols: Every connection runs over HTTPS for secure, encrypted communication, end to end. 🗑️ Minimal Data Retention: Employee records are fetched live and never copied into our systems. We keep only what the sync needs to run: your settings, work email addresses and a log of each run. ☁️ AWS Infrastructure: Our solution runs on AWS infrastructure, backed by its robust security measures and highly secure environment. 🇪🇺 EU Data Residency: The integration is hosted in the European Union. 📃 Data Subprocessors: We maintain a current list of our data subprocessors for full transparency on data processing. ❓ Can I customize what data is synced to Zendesk? Absolutely! You decide exactly which HiBob employee fields flow into which Zendesk user fields. Who Are We? The HiBob HRIS app is powered by Adelante, a team of CRM integration experts on a mission to make your employee service workflow effortless. About HiBob HiBob is the modern HRIS platform that streamlines HR operations by replacing disconnected tools and manual processes. By automating core workflows like payroll, time tracking, and benefits administration, HiBob helps organizations: ✅ Save costs ✅ Improve accuracy and speed ✅ Focus on strategic initiatives that drive measurable ROI and long-term value HiBob Capabilities Include: ✔️ Core HR ✔️ Onboarding ✔️ Time and Attendance ✔️ Compensation Management ✔️ Payroll ✔️ Hiring ✔️ Learning ✔️ Time Off ✔️ Surveys ✔️ People Analytics ✔️ Workforce Planning Free Forever. Seriously. 🎉 The Basic plan is free forever: employee data in every ticket, at no cost, with no trial clock ticking. 🚀 Ready for more? Automated sync between HiBob and Zendesk is available on our paid plan. Get in touch and we'll get you set up!
GitHub by TissueApp
TissueApp for GitHub Seamless Zendesk – GitHub Integration TissueApp is a reliable, two-way Zendesk–GitHub integration that eliminates the headaches of managing tickets and issues across separate platforms. Whether your help desk team works in Zendesk or your developers and engineers prefer GitHub, TissueApp synchronizes tickets, GitHub issues, pull requests, and comments in real time to keep everyone aligned. Key Benefits Two-Way Sync: Updates in GitHub—including issue tracking, pull requests, and commit comments—appear instantly in Zendesk. Likewise, when your support agents add private or public comments in Zendesk, those updates are automatically reflected in GitHub. Full Privacy: We never store your repository data or read your code. TissueApp simply acts as a secure, real-time synchronization layer between Zendesk and GitHub—respecting your data and code confidentiality every step of the way. Streamlined Collaboration: Help desk agents can see all relevant GitHub issue details (status, assignees, labels, pull request links) right in Zendesk, while developers can see the original ticket context in GitHub without needing extra Zendesk licenses. Faster Escalations: Tired of juggling multiple systems or copy-pasting issue updates? TissueApp's escalation process lets you file a GitHub issue from a Zendesk ticket in a few clicks, complete with all relevant attachments and notes. Unlimited Repositories & Advanced Settings: Connect as many GitHub repos as you need, set custom sync rules, and configure your workflow to match your team's existing processes—ideal for both small businesses and enterprise-level DevOps teams. How It Works Install & Configure: Add TissueApp to your Zendesk account and link your GitHub organization or repository. Map Fields: Decide which fields, labels, or statuses you want to keep in sync, including private comments or attachments. Collaborate Seamlessly: Your support staff stays in Zendesk, logging customer issues and updates. Your developers remain in GitHub, working on issues and pull requests. TissueApp ensures both platforms are always up to date. Why TissueApp? Centralized Visibility: Keep everyone on the same page: Customer Support sees real-time DevOps updates, while Engineering sees the problem details and technical support context. Save Time & Resources: Eliminate double entry and cut down on status update emails or Slack messages. TissueApp handles the entire sync workflow behind the scenes. Reliable & Secure: We built TissueApp to ensure your data and code stay private. No advanced technical overhead required—just configure and go. Plans for Every Team Starter ($30/mo): Two-way sync, unlimited repositories, advanced settings, priority support. Business ($25/mo billed annually): Everything in Starter plus custom integrations. Enterprise (Custom): Tailored for large SaaS or DevOps teams needing specialized features. Join over 5,000 support agents and developers who have simplified their Zendesk–GitHub collaboration with TissueApp. Try a demo today and see how TissueApp helps your team resolve issues faster, keep customer support in sync with engineering, and deliver a seamless technical support experience. for more information, please visit our website at https://www.tissueapp.com/GitHub
