Calendar vs Tasks and Subtickets — Zendesk

Calendar vs Tasks and Subtickets

Name: Calendar
Availability: OnlineOnly
Rating: 4 (369 reviews)

Side-by-side comparison · 24 data points

Calendar

4.0·369reviews

Attach calendar events to tickets and sync with Google or Microsoft

zendeskFree 14-day trial

Change

1. Listing metadata

Field-level data

	Calendar	Tasks and Subtickets
Tagline	“Attach calendar events to tickets and sync with Google or Microsoft”67 chars	“Checklists for tickets. Child-parent ticket workflows. Manage projects.”71 chars
Description	2821 / 5000 chars56% used	3400 / 5000 chars68% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	SweetHawk	SweetHawk
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Calendar and Tasks and Subtickets
Metric	Calendar	Tasks and Subtickets
Rating	4.0 ★	4.0 ★
Total reviews	369	★ 665
Free plan	★ Yes	—
Pricing	Free 14-day trial	Multiple plans available

Keyword	Calendar	Tasks and Subtickets
seamless multilingual	#23	Not ranked

5. App details

Long-form description · keyword frequency

Calendar

Turn Zendesk into a scheduling machine Join 1000+ organizations collectively already linking hundreds of thousands of calendar events to tickets each year, syncing seamlessly to and from Google and/or Microsoft, taking scheduling workflows to the next level! The Calendar app will help you to setup any workflow around events by allowing you to connect tickets to events or vice versa. For example, if your appointment booking system creates events in Google or Microsoft calendar then you can let the Calendar app take care of the rest by automatically creating tickets based off those events. Features Create any number of organization-wide calendars Agents can connect any number of personal calendars Granular calendar read and write permissions based on any combination of roles, groups or just specific users Google calendar integration Microsoft Outlook calendar integration Link events to tickets, link tickets to events Create events on tickets, create tickets on events Have events automatically created on tickets based on trigger conditions Have new tickets automatically created on new events from Google/Microsoft as they come in Optionally hide the full event details from Google or Microsoft and just show busy times Monthly, weekly and daily calendar views Calendar views allow for quick (re)scheduling based on availability Sync event data to ticket fields for use in ticket responses, views, triggers and reporting Workflows: generate ticket updates at any time before or after the event starts or ends Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Top keywords

tickets13×3.04%
events12×2.81%
calendar11×2.58%
zendesk8×1.87%
google5×1.17%
microsoft5×1.17%
automatically4×0.94%
workflows4×0.94%
agents3×0.70%
event3×0.70%
link3×0.70%
processes3×0.70%

Tasks and Subtickets

The best way to manage subtickets! Join 1000+ organizations that use the power of Tasks and Subtickets every day. Watch this short video below and see why the number one paid app in the Zendesk Apps Marketplace gets so much love: "We have many processes that take multiple steps and Tasks and Subtickets has taken the heavy lifting out of managing them" — Craig Willis, Senior Director Customer Support, Host Analytics "The Tasks and Subtickets app plays a pivotal role in ensuring all items and subtickets are efficiently completed, while maintaining a comprehensive audit trail." — Carly Adams, Enterprise Support, Aotea Security (NZ) Ltd When you first start using the Tasks and Subtickets app, you'll notice how easy it is to create, reorder and complete tasks on the fly. And for lists of tasks that you find yourself using over and over again, you can save them for re-use and apply them to any ticket whenever you need. You can even have them added to tickets automatically! But that is only the tip of the iceberg when it comes to what this powerful project management tool can help you achieve in Zendesk. Once you turn a task into a ticket, and that task's completion is now linked to the ticket status, your Zendesk just leveled up! But wait, there's more! Automate subticket creation and define how you want to update tickets when any task get completed, for workflow and audit trail purposes! "Very nice and useful app, especially with use of triggers, it can do miracles!" — Viktor Hristovski, IT Support Analyst, Accolade, Inc. Features Create, reorder and complete ad-hoc tasks on any ticket. Convert tasks to new tickets, or link existing tickets to tasks. Save task lists for re-use. Define subtickets to be created automatically in task lists. Create ticket templates for tickets you need more often. Automatically add task lists to tickets using Triggers. Tag the ticket, add comments and/or set ticket field values when tasks become completed. "Makes Zendesk perfect and feature-complete. Easily one of my favorite tools in our IT stack." — Steve May, Director of IT, Clean Bundle pricing When you're ready to fully implement processes and workflow automation across your business, you can get all SweetHawk apps bundled in the SweetHawk Suite app. Check out our pricing calculator and see the how much value you can unlock with the Suite. We take data privacy very seriously, please see our privacy policy. About us Our Zendesk apps are used every day by over 500,000 Zendesk agents. These apps simplify and solve common and complex challenges, such as ITSM change management, Employee Service, and project management. Some of our most popular apps are: Tasks & Subtickets - automatically create task lists within Zendesk tickets or create subtickets to assign responsibilities out across multiple agents or teams Approve - create flexible and auditable approval processes for your Zendesk workflows (even if your approvers aren’t Zendesk users!) Calendar - link calendar events with Zendesk tickets to make your planning process simpler Recurring Tickets - set up repeating workflows (like renewals or security audits) once, then Zendesk will create tickets to manage those processes at any intervals you’d like. Multilingual Agent Experience — Supported languages: 🇧🇷🇵🇹 Portuguese, 🇩🇪 German, 🇳🇱 Dutch, 🇪🇸 Spanish, and 🇯🇵 Japanese.

Frequently asked

Common questions about this comparison

Is Calendar or Tasks and Subtickets cheaper?

Calendar is the cheaper option — it offers a free plan (Free 14-day trial). Tasks and Subtickets starts at Multiple plans available. Both publish their pricing on the Zendesk Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, Calendar or Tasks and Subtickets?

Calendar (4.0★, 369 reviews) and Tasks and Subtickets (4.0★, 665 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Calendar or Tasks and Subtickets?

AppRanks cannot separate these two on rating — both sit at 4.0★. Tasks and Subtickets does carry the larger published review base (665 vs 369). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Calendar or Tasks and Subtickets?

Both apps are one-click installs from the Zendesk Marketplace. Tasks and Subtickets has the deeper published review base (665 vs 369), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Calendar typically suits early-stage and growth-mode teams based on its published review base (369 reviews). Tasks and Subtickets typically suits early-stage and growth-mode teams based on its published review base (665 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Calendar and Tasks and Subtickets?

Migration support varies by app and category. Calendar and Tasks and Subtickets both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Calendar" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Calendar vs Tasks and Subtickets

Calendar

1. Listing metadata

2. Categories & rankings

Tasks and Subtickets

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Calendar · 0 changes

Tasks and Subtickets · 1 changes

5. App details

Frequently asked

Is Calendar or Tasks and Subtickets cheaper?

Which has better reviews, Calendar or Tasks and Subtickets?

Should I choose Calendar or Tasks and Subtickets?

Which is faster to set up, Calendar or Tasks and Subtickets?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Calendar and Tasks and Subtickets?

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