SATRDE Asset Manager vs Advanced Search Plus

Struggling to find, update, or export tickets, users, or organizations in Zendesk? Swifteq Advanced Search Plus is here to save the day! With enhanced search capabilities, powerful filters, bulk editing, and an intuitive interface, our app makes it easy to locate, export, and update what you need in seconds. No more scrolling through endless results or updating records one page at a time—just fast, accurate searches and bulk actions that keep your team moving forward. Whether you’re searching for specific tickets, managing complex queries, or updating hundreds of records at once, our app provides the tools and insights you need to perform your best—all within your Zendesk dashboard. Features That Make Advanced Search Plus Essential ✅ Enhanced Search Capabilities & Accuracy Search smarter with advanced filters, custom queries, and improved accuracy that delivers pinpoint results. ✅ Search for Tickets, Users, and Organizations Run detailed searches across your Zendesk data to retrieve the most relevant results in seconds. Find tickets, users, and organizations—all in one unified search interface. ✅ Bulk Editing for Tickets, Users, and Organizations Make large-scale updates in one go without page-by-page limits. Change any editable standard or custom fields, add or remove tags, update statuses, priorities, or groups, and more. Apply changes to up to 1,000 tickets, users, or organizations at once, saving your team hours of manual effort. Unlike Zendesk’s 30-item limit, Advanced Search Plus processes everything in a single action—helping you get more done, faster. ✅ Save and Reuse Your Searches Save your searches directly in your browser for quick access later without re-entering filters. This means faster workflows, reduced repetition, and more efficiency for your support team. ✅ Intuitive User Interface Enjoy a clean, user-friendly design that simplifies complex searches and updates for both new and experienced agents. ✅ Export to CSV and PDF Export search results or tickets to CSV for analysis or download them as PDFs to share with your team or customers. ✅ Seamless Zendesk Integration Built exclusively for Zendesk, it fits perfectly into your existing workflows and tools without any disruptions. Benefits That Make a Difference 🚀 Save Time and Effort Find and update what’s needed in seconds—reduce hours of repetitive work to just a few clicks. 😌 Reduce Agent Frustration No more updating 30 tickets at a time. Bulk edit up to 1,000 records instantly. 💡 Boost Productivity and Accuracy Keep your data organized and consistent across tickets, users, and organizations. 💰 Lower Operational Costs Streamlined searches and updates mean less wasted time and higher efficiency. 🌍 Support Global Teams With multi-language search capabilities and cross-account consistency, you can support customers worldwide without missing a beat. 💎 Cost-Effective Power Core search and export features remain 100% free. Bulk editing is available as a premium feature for €99/month, allowing up to five bulk actions per session. How It Works Install in Minutes: Get started quickly with a simple setup process—no technical expertise required. Customize Your Search: Define filters and tailor the app to fit your team’s specific needs. Search, Export, or Bulk Edit: Enjoy faster, more accurate searches and updates that make Zendesk work better for you. Support and Resources For assistance or more information, visit our support page or contact our support team directly through the app. Data Privacy: We understand that you take your customers’ data very seriously, which is why we are fully transparent about how we handle the data you provide to us for processing, including your Zendesk data. Our Data Processing Policy gives a detailed explanation of how we access, store, and use both your data and your customers’ data when you use our apps. Scroll down to the Advanced Search Plus section to learn how we handle data specifically for this app. About the Developer Advanced Search Plus is developed by Swifteq, a trusted Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist apps helps support teams work smarter while keeping the customer experience at the center of everything they do. 👉 Take Zendesk to the Next Level with Advanced Search Plus

Manage your assets utilizing custom objects in Zendesk—free trial.🚨 Introducing the SATRDÉ Asset Manager With the SATRDÉ Asset Manager App, you can: - Easily view all your Zendesk Custom Objects—no digging required. - Easily download all assets—into csv files. - Mass edit your assets all from one screen. - View and edit your assets belonging to your ticket requesters in the side bar app. Who is this for? 👉Are you a Zendesk customer looking to streamline your asset management? 👉Want to see all assets tied to a ticket requester If you answered “Yes”, the SATRDÉ Asset Manager is for you! How does it work? Intuitive Dashboard: Access a user-friendly dashboard to view all your custom objects. Mass Editing: No longer do you have to maintain your assets via an updated csv to bulk upload. Filter between different assets and mass edit inline all from one screen. Requester Assets: Quickly view all assets belonging to a requester to add additional workflow options to your asset requests through ticketing. Fast Support via Chat: Connect with our support team for immediate assistance. FAQ How do I access the asset manager? Simply install the app from the Zendesk Marketplace and view the navbar icon on the left-hand of your agent workspace. Is there any additional cost to use the app? The SATRDÉ Asset Manager starts with a free trial. Then its a monthly subscription cost. How long does the setup take? Setup is a breeze—install the app, and you’re good to go in less than a minute. How secure is my billing and account information? Data security is our top priority. Here’s how we keep your information secure: Client side APIs only We use secure encryption protocols to protect your data. Do you provide support for your app? Absolutely! Reach out to the SATRDÉ support team via chat and get faster response times. Does the app work with all Zendesk accounts? The SATRDÉ Asset Manager is designed to work with the latest version of custom objects. Simply setup custom objects, download into csv files one at a time or all at once. Additionally, there is a ticket sidebar component that will work with displaying assets tied to the ticket requester. All you have to do is setup your custom object with a customer look up relationship field. Who are you guys? SATRDÉ is a leading Zendesk Reseller and Premier Partner in North America. We’ve been helping businesses optimize their customer service platforms for over 6 years. Our mission is to make your Zendesk experience as smooth and efficient as possible. Ready to simplify your asset management? Install the SATRDÉ Asset Manager app now and take the hassle out of asset management.