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Trigger Manager vs Linked Ticket
Side-by-side comparison
At a glance
| Metric | Trigger Manager | Linked Ticket |
|---|---|---|
| Rating | — | 3.0 ★ |
| Total reviews | 0 | 1.7k |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
AppRanks verdict
Generated from live data on this pageThe call
On the measured data here, Linked Ticket leads on more dimensions (2 vs 0). Pick Trigger Manager if one of the points where it leads is what you need.
Where Linked Ticket leads
- More published reviews: 1,728 vs 0.
- Ranks higher in Workflows: #25 vs #253 of 335.
How this is generated
Built only from the Zendesk Marketplace listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: Trigger Manager audit • Linked Ticket audit
1. Listing metadata
Field-level data| Field | Trigger Manager | Linked Ticket |
|---|---|---|
| Tagline | ||
| Screenshots | images | images |
| Platforms | ||
| Developer |
2. Categories & rankings
Shared categories on the same row · in-category position inline3. App details
Long-form descriptionTrigger Manager
The best way to export your trigger list on Zendesk. Ever want to see a comprehensive file with all of your triggers? Now's your chance! Click a simple button, and then export all of your triggers to a CSV. From there, you can: 1) Look at your triggers 2)View their status 3)Look at their actions, conditions, and more! Export your trigger list and filter in a CSV to clean up your triggers, or get more information on which triggers your agents are finding the most helpful. This app is free. Yes, you read that right! All we ask is that you leave a review if you like the app, and make sure you let us know what other features would help your agents the most! Built by Blue Canary Software and our amazing users.
Linked Ticket
The Zendesk Support Linked Ticket app enables you to create a child ticket from an existing parent ticket and link the two tickets together. This is particularly useful when you need to have two separate conversations around the same issue. For example, a customer reaches out to you about an issue and you need to loop in a third party to resolve the issue. With the Linked Ticket app, you can create a child ticket from the ticket your customer submitted to start a conversation with the third party. This way the third party will not have access to your customer's information but both tickets are linked in the agent's view. By enabling this app, you agree to the Built by Zendesk Terms of Use.
Frequently asked
Common questions about this comparisonIs Trigger Manager or Linked Ticket cheaper?
Both Trigger Manager and Linked Ticket offer a free plan. Trigger Manager lists no paid plan with a published price; Linked Ticket lists no paid plan with a published price. Prices are as listed on the Zendesk Marketplace; check what each tier includes in the Pricing section above.
Should I choose Trigger Manager or Linked Ticket?
AppRanks cannot separate these two on rating, because neither publishes one. Linked Ticket does carry the larger published review base (1,728 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Which is faster to set up, Trigger Manager or Linked Ticket?
Both apps are one-click installs from the Zendesk Marketplace. AppRanks doesn't measure setup time directly; Linked Ticket has more published reviews to read for user-reported install experience (1,728 vs 0).
Which works better for small vs large Zendesk Marketplace support teams?
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Zendesk Marketplace data. What it can show: Trigger Manager has 0 published reviews; Linked Ticket has 1,728 published reviews. Compare plan limits and pricing tiers against your own volume.
Can I migrate data between Trigger Manager and Linked Ticket?
Migration support varies by app and category. Trigger Manager and Linked Ticket both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Trigger Manager" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.