Side-by-side comparison · 24 data points
Customize and export your PDF ticket history. Use your own branding!
| Ticket History Export | Survey | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
| Metric | Ticket History Export | Survey |
|---|---|---|
| Rating | 1.0 ★ | ★ 5.0 ★ |
| Total reviews | 1 | ★ 49 |
| Free plan | — | — |
| Pricing | $19.99 | Multiple plans available |
Based on the data on this page, Survey is the stronger choice for most Zendesk Marketplace support teams — 5.0★ vs Ticket History Export's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Ticket History Export at $19.99, Survey at Multiple plans available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage support teams who need fast install and low risk should default to Survey; mid-market and enterprise support teams with specific feature requirements should evaluate both — Ticket History Export's 1-review base may include the workflow context that matches your specific use case better than Survey's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zendesk Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Ticket History Export audit • Survey audit
| Keyword | Ticket History Export | Survey |
|---|---|---|
| analytics | Not ranked | #6 |
| triage response automation | Not ranked | #6 |
| triage response | Not ranked | #7 |
Both Ticket History Export and Survey offer paid plans only. Ticket History Export starts at $19.99; Survey starts at Multiple plans available. Compare the per-tier features in the Pricing section above before committing.
Survey has the higher average rating (5.0★ from 49 reviews) compared to Ticket History Export (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Survey holds the higher average rating (5.0★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zendesk Marketplace. Survey has the deeper published review base (49 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Ticket History Export typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Survey typically suits early-stage and growth-mode teams based on its published review base (49 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Ticket History Export and Survey both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Ticket History Export" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
