Side-by-side comparison · 24 data points
| Chatra Live Chat + ChatBot + Cart Saver | Zendesk Support for WordPress | |
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| Tagline | — | — |
| Description | ||
| Screenshots | — | — |
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| Metric | Chatra Live Chat + ChatBot + Cart Saver | Zendesk Support for WordPress |
|---|---|---|
| Rating | ★ 5.0 ★ | 2.0 ★ |
| Total reviews | ★ 12 | 7 |
| Active installs | 2,000+ | 1,000+ |
| Free plan | — | — |
Based on the data on this page, Chatra Live Chat + ChatBot + Cart Saver is the stronger choice for most WordPress Plugin Directory site owners — 5.0★ vs Zendesk Support for WordPress's 2.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage site owners who need fast install and low risk should default to Chatra Live Chat + ChatBot + Cart Saver; mid-market and enterprise site owners with specific feature requirements should evaluate both — Zendesk Support for WordPress's 7-review base may include the workflow context that matches your specific use case better than Chatra Live Chat + ChatBot + Cart Saver's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical WordPress Plugin Directory listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Chatra Live Chat + ChatBot + Cart Saver audit • Zendesk Support for WordPress audit
| Keyword | Chatra Live Chat + ChatBot + Cart Saver | Zendesk Support for WordPress |
|---|---|---|
| helpdesk | #29 | #165 |
No tracked changes.
Chatra Live Chat + ChatBot + Cart Saver has the higher average rating (5.0★ from 12 reviews) compared to Zendesk Support for WordPress (2.0★ from 7 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Chatra Live Chat + ChatBot + Cart Saver holds the higher average rating (5.0★ vs 2.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the WordPress Plugin Directory. Chatra Live Chat + ChatBot + Cart Saver has the deeper published review base (12 vs 7), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Chatra Live Chat + ChatBot + Cart Saver typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Zendesk Support for WordPress typically suits early-stage and growth-mode teams based on its published review base (7 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Chatra Live Chat + ChatBot + Cart Saver and Zendesk Support for WordPress both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zendesk Support for WordPress" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
